Astrotel Cubao

They made me wait for like 15 mins just to confirm my booking. The room is dirty the bed sheet have dirt i think its from stock room, the bathroom is dirty. The shampoo peel from last costumer is still there. Im just tired to complain i just let the night pass then leave!

We got the room for a cheap price. It's very accessible and the staffs are super nice

I have a prepaid reservation at Trip com. This is my very first time to book in this hotel and the price is so competitive within the Cubao area. I arrived at 1pm and requested if I can checkin earlier than 2pm because I have a seminar to attend at Araneta Center but the male staff refused to accommodate my request and rather asked me if I am willing to pay an early checkin charges. I asked if I can leave my backpack instead and check in later after the seminar but again he refused to allow me to do so. According to him, they don't have that type of service to allow the guests to leave their luggage at the front desk for the meantime if the guest arrived earlier than the check in time. Wow, what kind of hotel is this that doesn't have luggage storage. It was off to me at first. Good enough the male manager on duty offered me a room immediately and I was able to leave my luggage quickly inside the room catching my schedule for the seminar. Thanks for delighting your hotel guests as such through quick and excellent decision making for outstanding customer service. The room is amazingly clean and comfortable. The sheets and towels are crisp and freshly laundered. It is well lighted including the bathroom. There's available toiletries and pairs of slippers. Only the tv set wasn't working at that time but overall, there's nothing more I can complain for my accommodation. I have a very good night sleep. I feel safe during my stay and the location is very close to MRT Araneta Cubao station where good malls are only walking distance.

All is good i hope they have tissue ready next time. Thank you.

there rooms is picture vs reality and tge interenet is not accessible to all room wich is some rooms is cant reach there internet access or signal

The room we had is hot and the aircon is not functioning well.