Acl Suites

great location and good service

I have stayed here before pandemic and I may say that there are a lot of improvements already especially their service! Their food has also improved. I hope that the next time I visit, their café will offer pastries and cakes. Also, their rooms are outdated already. I hope they do something about it. Overall, the experience on their service is exceptional.

Got a chance to say here sa ACL Suites and I may say, their staff are very nice and professional. They will help you all the way. All our requests were being delivered in just few minutes upon requesting something. Main issue lang with our stay is their internet connection. They should upgrade it to a faster bandwidth kasi even browsing our Social Media Accounts, hindi na rin nagloload. I hope the management will do something about it. Nevertheless, I will surely be back here in this hotel. Kudos to all staff who assisted us!!! :)

The place was clean and very accomodating staff ,affordable and accesible to nearby areas..For a fast reservation process, Look for sir Lawrence ang bait kausap:).. will definitley go back to ACL Suites again.

ACL Suites was one of the few hotels I wanted to stay from time to time even though it is old and outdated. But nowadays, I really don't care too much about what to expect inside the hotel (as long as I can comfortably rest and sleep well. lol). What really amazes me when I go back here is the Customer Service I am experiencing when I visit here since it is a plus factor for me when choosing a hotel. Actually before, (before the pandemic) I am staying already here but their staff was very unprofessional and got a feeling that they are lazy doing things. But now, everything is different. From the greetings I received upon arrival, down to my stay, and until I check out, (even though they are all in their mask) I saw the smile within their eyes and the sincerity of their service. I will surely be coming back more often here in ACL Suites. PS: By the way, Thanks for the free Wi-Fi Access you are offering now. Unlike before, it is only at the lobby and in rooms were an add-on. Hoping for a faster and more reliable free Wi-Fi in the future. :) and bidet also - they promise this to me actually. hahaha

I am actually a frequent traveler here in ACL Suites even before the pandemic started (I think they were closed during the peak of pandemic). But when I came back, it was different. The customer service has improved way better. Before, pahirapan mag request ng mga bathroom essentials. But now, parang within 5 minutes or less, nakuha ko agad. Also, the rooms are much cleaner compare before. (Thanks to Kuya Housekeeping pala for attending my requests and for cleaning my room well). I hope that this will be maintained na and for sure, I will be excited coming back here since malapit sya sa mga kailangan kong puntahan. I hope lang that when I come back, may bidet na since it is essential already. I will surely recommend this hotel already unlike before.