Hotel Casa Gangotena

The hotel is part of the Relais & Chateaux group. The group is known for having strict standards for a hotel to be part of the brand. Offering “exquisite” haute cuisine, as well as luxurious facilities. I booked through my Amex Platinum Fine Hotels offers and was upgraded from the Deluxe room, to a balcony junior suite. I truly enjoyed the balcony with a patio table to dine and/or sit. I actually worked out there! The room didn’t have a desk for my electronics so I had to use the ledge for electronics on the wall, and one side of the bed had an extension cord for me to plug into as well but not nearly enough space, hence using the ledge on the wall. With 2 people staying, there really needs to be the option of an extension cord on both sides of the bed since there is no desk. The bed was a little firm for my liking and the bedding could have been softer. But a beautiful room nonetheless. the bathroom was all marble and had a nice soaking tub and large separate shower, but only 1 sink with a small amount of sink space. The ledge above the sink was helpful and there was room under the sink for storage. A marble ledge under the stunning stained glass window was also a great place to store toiletry bags. I received a lovely plate of fruit with a nice note from hotel staff, welcoming me to the hotel. Ample closet space in the large entertainment center. Now the food, the breakfast buffet was wonderful and staff in the restaurant efficient. Room service food was less than sub-par and unremarkable. Do go to the rooftop for dinner, happy hour, snacks, and views! Absolutely stunning at night. The whole hotel is simply gorgeous! And worth the visit to Quito!

Greeted by smiling faces and a warm welcome followed by a welcome drink. Check in was quick, easy and we were soon in our room. Wow what a comfortable bed and pillows. Water was always replaced every day and there are also water stations. There is a terrace on the top floor where you can see a lot of the old town, great place to drink a cocktail from the bar. We also found out about the quest to be carbon neutral ++. A 10 out of 10 for me :)

We stayed one night here . The hotel is situated on the San Francisco place which is perfect for visiting the old Quito. We were nicely welcomed and the room is lovely and very comfortable. The bathroom is large with separate bath and shower. It was a bit cold so a heated towel rail would have been nice. Amenities were nice. It doesn’t quite match the standard of a relaix and chateau. There’s no minibar , the tea selection in room is poor. The food is really nice and Freddy our waiter did a great job as well as the gentleman in the evening. Buffet breakfast was nice The best part was the roof terrace which overlooks the San Francisco place . Stunning views at night ! Great place for a cocktail ! Stunning place with lots of history and attentive staff

High end hotel in the center of old town Quito overlooking the plaza. Neighboring the cathedral and one block away from the archeological museum. Service and decor are exceptional. Not sure if there is a better place to stay in Quito with turndown service alfresco bar and a formal dining room without a dress code.

Nice hotel. Big rooms decorated beautifully. Excellent location on main square in Quito. Love to watch constant activity from the balcony. Also very good service.would highly recommend this hotel. Also the food in restaurant is very good.

We stayed for 6 days in this wonderful hotel. The location is excellent in the old centre with everything in walking distance. The room had a view on Plaza San Francisco and was spacious, luxury and very complete. The breakfast is the best buffet ever and the staff is fantastic, especially Freddie, Bladimir, Rene and Angelo. Thanks for a fantastic stay. We will be back.