Girandella Valamar Collection Resort

The best vacation ever, everything was so perfect and everything is for children from animation to food and corner for kids during meals. Food is perfect, staff extremly polite and kind - grade 10 we will for sure come back

Unfortunately the reviews here are for the whole complex so it would depend on exactly where you stay as to how good your experience would be. We were all inclusive in the family block which really does cater for families with very small children. For us as a couple, however, we felt the food was of a poor quality,, there were restrictions and where you couldn’t couldn’t go. You were only allowed to use one buffet restaurant despite there being more than that in the complex. There was no bar as such at the pool, it was effectively a container containing a ladies and a gents toilet and the rest of it was a serve yourself Bar consisting of red wine, white wine and beer, all on tap. The beer was just about okay, both the wines were awful. They were tea and coffees as well and some soft drinks. No ice, if you wanted to slice a lemon well, you’re out of luck. Same arrangement in the buffet regarding drinks. There were only two of the bars you could use on the all-inclusive, one was in the kids zone but it’s still the same arrangements regarding drinks. The other was in an adjacent hotel at the rear overlooking a road. You did get served there, but it was still from the same pumps. There were cocktails available there, some were from tins, others were local spirits and the rum was absolutely disgusting Trying to end on a positive, the views were stunning and the staff were generally very helpful and the resort was very clean. We’ve paid a lot less than this in the area and got an awful lot better. It’s not a hotel we will ever return to.

The basic idea is good, and the hotel is child-friendly. However, an enormous number of people were crammed into one area. Everything is very far apart and inconvenient. On the beach we couldn’t get a sunbed or find any shade even once. The pool was overcrowded every single time. The food in the Maro buffet restaurant was poor quality with a very limited selection. We actually avoided eating at the hotel whenever possible and went elsewhere. The drinks included in the All-Inclusive package weren’t good either, except for the coffee. The rooms are comfortable and very well designed, but we couldn’t enjoy our holiday because there was nowhere to relax comfortably. There was no service anywhere — you couldn’t even order a snack or a lemonade by the pool. But the most disturbing part was definitely the huge crowd. Just a few weeks earlier we stayed at another chain’s 5* hotel in Rijeka and had a completely different experience. In the end, we decided to go home a day earlier, simply because we couldn’t enjoy the holiday.

Beautiful holiday experience all the staff in the resort and so friendly and helpful and the food was absolutely delicious!

Congiere, restaurant staff, house keeping and actually all staff provide exceptional customer service!!!! The only iissue I had is with head office transfer team who booked shuttle taxi for the wrong day…… I ended waiting for 2 hrs for pick to the resort, staff at the resort more than made up for head office error 🌺🌼🌸

The hotel is very nicely decorated, the rooms are clean, the service is friendly. If you need anything, they are available to you with all the information. They have a variety of food, so there is something for everyone. The beach is beautiful and well-maintained. We were in a hotel that is specifically designed for adults and I liked that the staff kindly reminded people with children that there were other restaurants available for children.