Girandella Valamar Collection Resort

Beautiful resort for families, excelent services/restaurants and wonderful sea. We would like to go there next holiday.

We stayed 5 nights in a V level seaview suite at the end of August. The good: - the room was a good size. It was well appointed, the beds were comfortable. Shower decent. It was very clean (Jennifer and Charlene looked after our room well). -the hotel site was clean and seemed well maintained. - as a V level guest there were 4 different pool areas which we could use, 3 of which had slides that the children enjoyed. None of the pools were particularly big but they did not seem crowded. If you were staying in the girandella family hotel and only had access to the one tiny pool I can imagine it would be quite disappointing. - The pools were heated, particularly the V level pool was a beautiful temperature even on cloudy days. - no sunbed wars. This may have been because it was the very end of the school holidays but never a problem getting a sun lounger. Most guests seemed respectful enough to remove their towels when they went to lunch etc. - the beaches were clean and the water clear. - children enjoyed the football tables and the maro play area. - food was edible, although the maro buffet was boring after a few days. The bad: - Our room was sold as seaview. It was not. It could best be described as bush view with glimpses of sea. Given we paid extra for a seaview room this was highly disappointing. They offered to move our room after 2 nights but we couldn't be bothered to pack and repack. - the concept of "all inclusive" here is not what most people would consider all inclusive and there is absolutely no clarity on the website or when you contact them in advance to try to establish what is included. Essentially there is house wine and beer and some overly sweet and disgusting soft drinks from a drinks fountain. The "cola" is the most disgusting thing Ive ever drunk. To get a proper Pepsi zero it comes at a cost of €4.30 for 250ml. You can get some cocktails, but again these were poor, and only available at one bar for a few hours in the evening. If you want a cocktail by the pool, you have to pay for it. The snacks included on the all inclusive are basically some sandwiches and the left over desserts from lunchtime/the night before. Given the price charged here is in line with places that actually provide branded soft drinks on their all inclusive, this makes this place poor value for money. - the v level dine around is also a waste of time. You can dine once at the steakhouse on a set menu which didnt give any choice (what would the vegetarian eat). We had lunch at the sundance beach club once on the dine around, again restricted menu, and the food was poor. - the kids club is somewhat sad and empty with few kids in it, probably because the activities sound really dull. -the gamer lounge is a great concept but there is maybe 10-12 consoles available and no system for limiting the time of any particular child. So if all the consoles are full, then you have to stand and wait for an endless period of time until a child decides

Very clean throughout the hotel we stayed in the adult section. Rooms lovely with a balcony and modern fittings my only moan is that an ironing board & iron was lacking. Most hotel cater for these as clothes in cases mean lots of creases. Breakfast was lovely with lovely chatty staff and brunch was excellent. We watched the entertainment a few times and all enjoyable.Staff here were excellent and held great conversations with us giving us tips on where to go & visit. Loved it here and your lovely country we will be back.

The best vacation ever, everything was so perfect and everything is for children from animation to food and corner for kids during meals. Food is perfect, staff extremly polite and kind - grade 10 we will for sure come back

Absolutely an INCREDIBLE location, with beautiful sea views. Resort was perfect, with GREAT staff, amenities and FOOD! Our room was spotless with everything needed for our and our pets stay! Breakfast every morning overlooking the sea, and a million dollar view of the stats every night from our balcony. DEFINITELY be back!

Lovely hotel nice location very relaxed and chilled however the staff could be a bit more attentive and explain things more as it’s complex. We are all inclusive but that does not mean every bar in fact only one bar is all inclusive the rest you pay for makes no sense to us. You have to go up 3 floors from the beach to get a drink unless you want to pay. The all inclusive is not worth it so don’t bother better pay as you go.