The Highlander at Radford, Tapestry Collection by Hilton

I loved this property. I'm a repeat customer. Everyone was great. I even had a night where I couldn't get my necklace off and Justice at the front desk helped me take it off. The front desk was great. Restaurant was really nice. I showed up early (because most restaurants open early and I had a funeral to get to). I was curtly told it opened at nine. I didn't appreciate his tone but I get it, I work retail and I hate customers not giving me a chance to clock in before I'm about to clock in. But again, I needed to eat before the funeral and time was important that day, although I didn't want to inconvenience anyone.

Beautiful, spacious room, large shower stall, plenty of counter space around the sink. Nicely equipped Fitness Room. The mattress was too soft for my taste. I was surprised by how dusty the bathroom floor and vanity shelf were, plus the toilet seat needed some cleaning. Downstairs cafeteria food was only mediocre, yet far from cheap.

Overall it was a decent stay. We got in late and got our room right away. The room however was dirty and still had food from whoever stayed there before. The shower had mold in it and there weren’t any toiletries. The front desk gave us a new room but we had similar issues. No laundry bag, toiletries, water, room couldn’t lock. Those little things matter especially when you’ve been driving all day. There are motion sensor lights under the bed that kept turning on the whole night so I’d say the sleep wasn’t the best. The hotel itself looks very nice though.