Mediterraneo Palace Hotel

Nice environment and spacious room. However, customers should be given detailed information about the city tax and mini bar. In some other places the mini fridge is stocked for customers convenience. Let them know the extra payments that may accrue at the beginning of the contract. Above all, we enjoyed our stay. Thank you!

A ‘modern. City hotel masquerading as 4-star, while really about 3 (if I was generous) Only 1 lift. So access can be problematic at times. The room we were in was huge. However, it was poorly equipped and maintained. The shower would have been lovely if only the shower head had been cleaned sometime in the last year, and the nasty laminate flooring was uneven and cracked in places, causing a trip hazard. Curtains were difficult to draw. There was no bedside light on my side of the bed. The safe didn’t work. Breakfast was, in my opinion, quite horrible with few choices and many rude tourist groups who made the experience even worse. Food was not restocked quickly. Reception staff seemed to move around in a confused dream.

Lovely rooms very large and well appointed However....just one lift which is very slow and has to serve the 90+rooms over 5 floors, and the 2 basement floors. Service at breakfast is non existent. Ask for help and the staff are almost rude in their response. Just 2 coffee machines , both very temperamental and prone to breaking down. So 120/150 plus guests trying to get coffee before their trips depart is a recipe for chaos. It is faster to go to the downstairs coffee shop and bring back a takeaway. Staff do not clear the tables quickly enough, nor does the buffet get replenished very quickly.