matthewh34
1 april 2024
This is a nice hotel, but lacked a few of the little extra things to make it feel like a luxury boutique. We booked 2 junior suites for our family of 4 - space was adequate, but the suites themselves were quite different sizes (but the same price). Pros: Good location in the upper part of Ragusa. Easy walk to restaurants, and about a 15 minute walk to the old part of town (though it is a steep walk down to get to the old town and then many many steps to get back up). Front desk staff is friendly. Beds are good quality. Windows seem to keep the noise out well enough. Bathrooms have everything you need and are clean. No parking, but there is a paid garage a couple blocks away that makes it easy to use your car. Cons: Not really cons, but given the price point, we hoped for some more of the small touches. For example: a/c doesn't work this time of the year (understandable), but the rooms got quite stuffy. Would have been nice to have a fan available for circulation. We did keep windows open when we could, but closed them at night to keep noise out and the room got hot. Breakfast was good, but they charged us 8 euros pp extra to order eggs. This was the only hotel we stayed at in Sicily (out of 6 hotels) that charged for that. They even ended up over-charging us (charging us for 5 orders of eggs instead of 4 one of the days) - I'm sure they would have fixed it, but I didn't notice until after we had checked out and by that point, I didn't bother to circle back. Would have been nice if they would just include hot items, as other hotels do. The hotel doesn't have any sort of bar or lounge area - there is a roof-top terrace, but it was very wind-blown and dusty, so not really nice for hanging out. The lobby itself is clean, but very sparse (just a reception desk really). Rooms were also a little sparse feeling - maybe add a rug or two in the rooms to make them feel more welcoming/cozy. No turn down service.
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