The Imperial Palace

Very old hotel but the best hotel at rajkot. The restaurant still crowded at evening

This hotel is a STRICT AVOID in Rajkot. On entering the room allotted to me I was shocked to see only ONE HAND TOWEL ( even though we were a couple staying in the room ) NO ROOM SLIPPERS and WOODEN FACES OF ALL THE STAFF INCLUDING THOSE AT THE RECEPTION. The staff should be taught how to smile at Guests. When asked why only one hand towel in the room, the answer given was, if you require we will provide you one more. Luckily they had provided 2 bath towels. THIS INSPITE OF THE RATE BEING 7000+. There are much better options available now in Rajkot so not worth spending this much amount for a hotel which does not understand the meaning of HOSPITALITY

Very pleased with the hotel from the initial welcome at reception through to the restaurant. Very friendly and respective staff all over the hotel. 10/10 for the room services crew, nothing was impossible for them to provide and all did this with a smile. Decor of the lobby, restaurant, lobbies all refreshing and bright. Hotel seems to be maintaining the hotel finishes to the star rating. Airport transfer is at a reasonable price and was on time in the early hours. Hotel also provided a packed breakfast as we were going to miss breakfast to catch our flight. Only negative comment is relating to the bedroom door, it’s not acoustically treated as they are in the UK with comparable star rating. Noise in the corridors travels through, especially when you are looking to sleep. However, we would book again without hesitation.