Mementos by ITC Hotels, Ekaaya, Udaipur

ITC Mementos - I cannot say enough about this place, I mean it is wonderful :) ! It was my birthday on 16th September and we chosen ITC Mementos to celebrate this special day of mine and I am extremely happy to say that the Mementos team made this special day even more special for me by putting in their best efforts, be it my birthday celebration or the beautiful message card made by HK Team. We have stayed in many five star hotels and resorts but we have never seen anything as beautiful as Mementos, be it the hospitality or the staff always behaving so well towards you. I don't know from where to start, when we entered the property the view was absolutely beautiful, after that we were welcomed in a very royal manner, our villa was also very beautiful and amazing, be it the hospitality or the food, everything was simply amazing .. ::) Team Mementos went above and beyond to make our stay and birthday very special, and I would like to express my heartfelt thanks to Mr. Frahan, Miss Nishita, Miss Sakshi, Miss Sheryä, Mr. Rakesh (who took care of us the entire time), Mr. Suraj, and the team. I would like to once again congratulate and thank the entire team for everything they did for us ♥️✨

Nishita took such amazing care of us right from the pre-arrival stage till our departure. Every little detail was thoughtfully handled, and she made sure our experience was seamless and memorable throughout. Truly appreciate her warmth and dedication. Her personal touch made all the difference — we left with beautiful memories and immense gratitude. It’s rare to meet someone who goes above and beyond with so much heart.

Our stay in ITC Ekaaya was a non- stop amazing experience, from the welcome on arrival and attention and care throughout the stay. Chiten and Sartaj in particular looked after us like kings and queens throughout our stay. The food was amazing and varied. All the staff from the reception, dining room to the buggy drivers and everyone in between were wonderful with a friendly can-do attitude. Our suite of rooms were spacious, luxurious and beautiful and the pool and outside spaces also. Thank you very much to all those who made our stay so wonderful!

Overall beautiful experience, picturesque location. Outstanding services and care shown by Guest relation Manager, Neha. Too much impressed by her Hospitality and cordial behaviour. She is the best among all: Snigthitha

My experience at Momentos was exemplary.It was something which was beyond my imagination.Firstly the place in itself is truly mesmerizing.We had a family get together there .We took some really nice pictures out there.The food and service was remarkable.Everybody right from the gatekeeper to the manager welcomed us with folded hands and once we reached the restaurant we were warmly greeted by Mr.Vikram and Mr Vikrant.We were overwhelmed by the behaviour of the staff everybody was so nice and welcoming. My kids were pampered a lot that's something very special.I can feel the real essence of true guest service.I also would like to go back there in the near future. Thankyou everyone for your hospitality.

My stay at Mementos Udaipur was far more than just luxury — it was pure hospitality from the heart. From the very beginning, I wasn’t just treated as a guest, but truly cared for like family. The warmth, attention, and kindness I received are things no money can ever buy. A special thanks to Mr. Upendra Singh Tomar, General Manager, for his personal involvement and gracious leadership. The butler, Mr. Aadam Ali, made my stay seamless with his thoughtful and anticipatory service. Mr. Vikram Singh Rao, Restaurant Manager, ensured every meal felt like a celebration, while Mr. Parakshit and Mr. Sumit (Security Head) added layers of comfort and assurance with their genuine hospitality. Every single member of the team worked together to create an experience that goes far beyond five stars. The true luxury here is not just the property, but the way people make you feel. I left with memories full of warmth, gratitude, and respect for the entire team at Mementos.