Gästanvändare
4 september 2024
Horrendous place and rudest staff after injury due to poor bathroom design - steer clear if you don't want to ruin your trip. 1. Forced into a basement room that looks nothing like the photos. Zero facilities in the room. 2. The bathroom was so void of facilities that the shower area literally had one side as wall and the other 3 just curtains, with nothing to hold onto. My mom slipped during shower and almost hit her head on the floor, thanks to the prison-like shower space with no maintenance. 3. The female staff was extremely rude. She pretended she doesn't speak English so she doesn't help with any requests. Even though at first she would converse with us in English, as soon as we need her help, she started speaking Italian only and told us she doesn't speak English.
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