Hotel Riviera

Great location and beautiful view! The room was clean but very basic and run down. The breakfast was limited. I am giving the 4 * based on location near the train & water front. Many shops and restaurant close by as well as the ferry to visit other areas

We first visited this hotel in 2022 and generally enjoyed our stay. We decided, therefore, to return in August 2024. Unfortunately the hotel seems to have suffered some neglect during that time both in terms of management and physically appearance. Upon check-in we were, greeted, if you could call it that, by a cantankerous staff member behind the counter. It was no better on check out, we tried to get out at 7.30 am to catch a train but there was no-one who could help us and we still needed to pay the city tax. We decided to just leave lest we miss our train to Rome. Apart from this the hotel was just dirty and potentially hazardous to health. Black mould in our bathroom (pictures included), the front steps, alfresco area was used for smoking, one day I witnessed cigarette ash scattered over a coffee table next to some dirty outdoor chairs. When I returned from the days activities the same cigarettes in the ash tray were still there (I remembered how they were placed). The door matt to the building was covered in dust and grime, there was some kind of leak as well from the front of the building - generally adding to the run-down ambience. The breakfast service had also gone down-hill - no more cut fruit, stale pastries and staff who generally look like they don’t know where they are. All of the curtains in the breakfast room were drawn, despite it being a beautiful day. I opened the curtain next to our table and was greeted by a broken/cracked glass pane. I know that it is a difficult business climate, but it only takes a little bit of initiative to fix many of the issues I have detailed. Unfortunately this hotel does not have any. Despite the good location I would not recommend staying here for the cost, and I probably wouldn’t book again.

this hotel is lacking in many ways. Considering we booked a Junior Suite , photos on website do not portray the reality of room It was clean, location great, however, it is very very tired. Inadequate bedding, broken drapes, no tea/coffee facilities in room. Had to ask heating to be turned on & last day no hot water to room ! Staff knew and didn’t advise. Staff were disappointing, could have been much more professional and hospitable

Hotel Riviera is a great base to explore Liguria. We are just back from a 5 night stay and it was the perfect base to explore Portofino, Santa Marguarita, Levanto and the Cinque Terre from. We had a good size room for a family of 3 with air conditioning, which was such a relief given the very hot weather. Beds were comfortable, good mini bar to keep our water chilled and modern bathroom. Breakfast was amazing with lots of fresh fruit, foccacia bread, Italian cakes, cheese, yogurts ,cereal etc. And of course delicious coffee. Hotel is ideally located opposite a public beach (free) and lido (paid). Lovely walking path along the beach with buskers and artists in the evening. Near the port and tourist boat service. Plenty of wonderful restaurants nearby all as good as each other. 5 minutes walk from the train station which we used many times to explore the area. Staff were very friendly and helpful. Good lift. The hotel was exactly what we wanted and delighted we got in at such late notice. Thanks Hotel Riviera for making our holiday so enjoyable 😎

Positivo: 1.La ubicación del hotel es inmejorable. Muy cerca de lugares para comer, para tomar el barco y de la estación de tren. 2. Personal amable. Negativo: 1. El desayuno extremadamente básico. Hacia las 9 de la mañana ya no quedaba casi comida 2. ⁠La habitación era muy calurosa y cuando prendíamos el aire acondicionado en potencia máxima hacia un ruido que era insoportable para dormir. Si bajábamos la potencia, no salía frío. 3. ⁠la ducha no tenía puerta por lo que el agua salia para afuera y era un peligro. Yo casi me resbalo. Por otro lado no tiene lugar donde apoyar el jabón y el shampoo. 4. ⁠el artefacto para sostener el papel higiénico estaba roto y hacía que el papel se cayera todo el tiempo. 5. ⁠Las almohadas son muy finitas 6. ⁠La cortina no abría bien 7. ⁠de la canilla salía muy poca potencia de agua. 8. ⁠al tirar la cisterna del inodoro, esta salpicaba agua para todos lados. 9. ⁠cuando planteamos todos estos inconvenientes, la solución fue que nos cambiáramos de hotel, lo cual era inviable puesto que no íbamos a andar movilizándonos a otro hotel con todas nuestras cosas y teniendo reservas de tours con la dirección de este hotel. Nosotros pretendíamos que arreglaran al menos el aire acondicionado o que nos cambiaran de habitación. Realmente no recomendaría este hotel.

Hotel sul lungo mare di Rapallo, privo di parcheggio, ci sono parcheggi a pagamento difronte la struttura e sul lungo mare. Situato in curva, non il top per scaricare i bagagli. Hotel nella media. Un consiglio per le camere all'ultimo piano, consiglierei una zanzariera sulla finestra del bagno, visto che praticamente si sta sul tetto, è consigliabile per evitare l'entrata di piccioni che sono veramente numerosi. Avrebbe bisogno di una restauratina, soprattutto nei bagni.