Grand PJ Hotel - Free Parking

check in process takes time way too long, so it should need improvement

This is the worst hotel I have ever stayed in. I had to wait for 1 hour to check in. Room was dirty with yellow stains on wall and sofas. Broken drain in bathroom, cockroaches roaming freely in the room. Visitors were smoking in lobby and there is loud music that you can hardly rest even in your room. WiFi doesn’t work unless you stand outside your room door. Extremely bad odour in rooms and lobby. There were no towels and yellow water in taps. I had to abandon my four days of booking after just few hours of checking in as was not able to bear all this. I didn’t get any refund, I have now asked for chargeback from my bank. Not recommended at all and families please stay clear of this hotel as you will regret it.

Good experience

Cool one