Hotel NH Frankfurt Airport West

I was not very happy with my stay… the hotel said they didn’t have my reservation from trip.com and insisted on it not being their fault. Trip contacted them and was super helpful. And through trip the hotel said the problem was that they had a wrong name. The booking was made online though and the name on my booking confirmation was correct. It nearly took an hour for us to finally get a room and we were lucky they still had a free one. But they booked us into a triple room, even though we booked a family room.. The rooms are not well furnished (old furniture), there were only 2 electricity sockets and 1 of them was broken. The shower had black mold in the corner. The hotel might be nice for the pool and spa, but if you only stay 1 night you probably won’t have time to use it. So I would not recommend to book a stay with this hotel.. The only nice things were the location and the lobby

First time staying here for business purpose. Overall the experience is good where the room is quite spacious and clean. There is a grocery store (Netto) on next door and further walking distance of 15mins, there is another larger grocery store called Rewe for your basic necessities. Location wise it is nearer to FRA airport (around 15mins by car) but no issue to go to town as there is train station nearby with 10mins walking distance. Less dine-in restaurant options I must say.

離機場較近，有機場到酒店的班車；早餐較少，比較適合喜歡歐式早餐的國人吧；房間相對較老，配置也較老，隔音效果不錯，服務人員態度可以。離地鐵站900米左右吧；如果去機場記得提前預約 不然就要收費了 5歐每人

總體還不錯，交通便捷，離機場較近，免費班車十幾分能到酒店，記得在機場B號出口靠近5號門等車。去展覽館，可以做S8，S9火車，或者坐72公交車等。環境優美，食物還好，值得推薦。

空港からのシャトルバスが便利。少し郊外で静かだった。フライトの合間に滞在しただけだったが、近くのレストランとかも美味しい店があった。

服務還可以 前台的小哥態度不錯 服務女士就有點mean 有個年紀大的很高冷 來去機場蠻方便的