NH Frankfurt Airport West recensioner

I was not very happy with my stay… the hotel said they didn’t have my reservation from trip.com and insisted on it not being their fault. Trip contacted them and was super helpful. And through trip the hotel said the problem was that they had a wrong name. The booking was made online though and the name on my booking confirmation was correct. It nearly took an hour for us to finally get a room and we were lucky they still had a free one. But they booked us into a triple room, even though we booked a family room.. The rooms are not well furnished (old furniture), there were only 2 electricity sockets and 1 of them was broken. The shower had black mold in the corner. The hotel might be nice for the pool and spa, but if you only stay 1 night you probably won’t have time to use it. So I would not recommend to book a stay with this hotel.. The only nice things were the location and the lobby

First time staying here for business purpose. Overall the experience is good where the room is quite spacious and clean. There is a grocery store (Netto) on next door and further walking distance of 15mins, there is another larger grocery store called Rewe for your basic necessities. Location wise it is nearer to FRA airport (around 15mins by car) but no issue to go to town as there is train station nearby with 10mins walking distance. Less dine-in restaurant options I must say.

good location and shuttle bus service! room space is big enough! will stay again!

Wir waren eine Nacht im Hotel. Check-In war schnell und problemlos. Parken ist möglich. Bei Anfragen wurden sehr schnell vom freundlichen Personal geholfen. Westliches Frühstück war sehr gut und ausreichend. Man merkt an einigen Stellen das dass Hotel schon etwas älter ist (Fahrstuhl, Türöffnung,…) Zimmer war allerdings zweckmäßig und Sauber. Würde auf jeden Fall wiederkommen.

房間號148以為是在樓上，結果是底層，窗外風景也不錯。房間乾淨整潔衞生。

房間挺大的。窗外是漂亮的小獨棟。覺得空調不太熱。其它都好。可能就是房間太大了。 早餐比較普通的歐洲早餐。

全体的古いホテルでした。 清掃もちゃんとされていなかったので残念でした。 エアポートからタクシーで15分掛かるので、そこまで近くありませんでした。

優點：離Raunheim站走路才幾分鐘，路上風景很美 缺點：打掃聊勝於無的感覺，建議潔癖的可以帶上自己一次性用具。這家打掃都是中東的小哥，我住了四天，親眼看到過他們在過道上的沙發疊乾淨的布草…

該酒店離機場近，環境好，晚上安靜，酒店服務態度好，房間好，附近有一牛排館cornor steak 味道不錯，價格適中。

入住這家酒店完全是為了第二天方便進機場，誰知道酒店離機場還是頂遠和，從機場到酒店的巴士班次不多，時間和住市中心差唔多，所以這種情況下還不知住在市中心，選擇還多些。

房間乾淨的，也沒啥需要服務的，早餐常規水平，離機場近，遇到罷工有點不方便

一直都是很滿意，房間乾淨，出行也方便，有地鐵，晚上很安靜

酒店餐廳不錯。

還不錯的酒店，乾淨整潔，服務員很nice，該有的都有，離機場不遠，附近有加油站和超市，邊上的牛排館不錯。