Ibis Reading Centre

My stay at the Ibis Hotel in Reading was okay. The amenities were standard and met the basic needs. The biggest issue was the shower. The water temperature kept switching between very hot and cold every few minutes, which made it uncomfortable to use. On a positive note, the front desk staff were excellent. Friendly, responsive, and very helpful, definitely the highlight of the stay. Overall, an average experience with great staff but some room for improvement in facilities.

It was a nice stay, very tidy and the location was perfect only 5 mins from the station. Only criticism would be Wi-Fi not great and tv bit slow with response.

I requested a quiet room and was very relieved to have one. My only wish would be a small fridge in the room otherwise all good - lovely staff.

Overall the hotel experience was quite good and the location is perfect. Except one of the elevators were broken during my visit and it was forever to get the lift up and down.

I booked Ibis Reading for 4 nights stay from May 1 - May 5th. But based on my quick experience I adjusted my stay to only 1 night. 1. The reception staff was very RUDE and non-challant. Physically "sneering" when I politely quested for a quiet room free of noise and external lights bases on migraines. 2. There was only 1 lift working and I was in Room 1307 on the 13th floor so had to wait a long time to be get a lift upstairs. 3. The WiFi was not working in the rooms, and when I went downstairs to complain, I was met with a "dismissive attitude" by another receptionist staff. 4. The breakfast service was however good. Never booking an Ibis Hotel again....1st time experience was horrible. I actually feel I should get a refund because I felt so bad.

Was a really nice stay though. Me and my husband had a night out, and stayed at ibis, the location is very nice and was a 5min walk to the train station