Garner Hotel Reading City Centre

I stayed at the Quality Hotel Reading for 5 nights while attending a trade show in the area. Having read the various mixed reviews I have to say that I was very positively surprised. The hotel is clean and the room as well as bathroom was very nice (see photos). There is the smell of Indian food when you first walk in but there was no smell in the room. The staff is very friendly. The Indian Restaurant serves fantastic food, confirmed by the fact that the place very very busy every night. The only negative experience I had was the Internet. With the ethernet cable connection the connectivity was constantly lost and when trying to log on via wireless I got the message that the MAC address did not match. The hotel is right on downtown Reading and 5 minutes walking distance from the station. There are many stores as well as restaurants close by. I would definitely stay there again.

As a regular user of the ibis hotels in Reading, i was pleased to see that a new ibis styles was opening in the town. I had hoped that this would be one of the many new buildings being constructed, but in fact it is the old Quality hotel, which was itself rooms above tbe Royal tandoori restaurant and which did not get good reviews. I believe it is the same owners who have just changed the hotel branding. Some of the Ibis styles are very good, the one in Edinburgh is lovely, but this is nothing more than a very cheap rebrand with a veneer of modernisation. For example, as I was working at the desk I heard a crash as the full length mirror fell from its mount on the wall! Fortunately I was able to catch it before it smashed against the desk, but it looks like it was secured by only a few strips of double sided tape. For a refurbished hotel, the bathroom was mouldy with a cracked mirror and switches, and the carpet was stained. The breakfast was served in the attached Indian restaurant and was poor - boxes of cereal with a jug of lukewarm milk, mini pastries, one plate of ham, mini-packs of cheese and bread for toasting. For balance, the WiFi was good and I did not smell curry, as others have stated. though I had also been out for one! Will only stay here again if no alternatives.

The staff were very friendly and the reception looked hopeful. But the room was really bad. Dirty carpet you'd not want to walk on in your bare feet. Toilet had dirty marks inside (lack of cleaning) taps filthy, broken bath plug, dirty bathroom floor, broken window with an old sign on saying it was being sorted!! and so I could go on. I expressed my views when I checked out but never heard any more hence this review. Total lack of cleanliness.

The hotel stinks of curry in corridors and rooms! You'd swear you were in the middle east with the smell and heat of the rooms it makes your feel sick and your clothes smell! The rooms are very dirty and old fashioned needs a complete renovation or just demolish the place. There were stains just everywhere and mold on walls, chairs even ceilings! To be frank the staff don't care and a rude! Stay well clear I wouldn't let my dog stay here!!

From the strong smell of paint in the bathroom to the bare live wires sticking out of the wall, this place was truly a marvel. The lift-less, bright reception with sullen staff, the wondrous winding corridors to your small, strangely-shaped room containing an old storage heater and an electric fan (for all types of weather). The view from our window was a particularly spectacular: a fire escape, two flat rooms and far down below a fast-flowing river made this hotel a parkour paradise. For the exhibitionist, the bathroom door could not be shut whilst someone was sitting on the toilet, giving a certain intimacy with your travel companion that no other hotel could offer. Combined with a plug socket on it's side, a backwards switch and the aforementioned live wires, this place had everything a thrill seeker could wish for. I would say you get what you pay for with this hotel but really, you get so much more. Although, if you are looking for something comforting that would give a good night's sleep, I would say in all seriousness, look elsewhere.

Located in the centre of reading, Quality hotel is less than a 10 minute walk from the train station and the Oracle shopping centre. Check in was very rushed, I was made to pay, given the key then sent to find my own room. The corridors to the rooms are like a maze, some additional signs and arrows are needed. I paid £45 for a standard single room with breakfast for 1 night. The room was basic and clean, however parts of the room were in need of tlc. The carpet had various stains and the shower head was covered in lime scale resulting in a not very powerful shower that sprayed water everywhere! The room was also quite small, as was the bathroom. This meant at times the room was very hot and although there was an a/c unit on the wall there was no remote with which to turn it on! It Would have been nice to know that the kettle was hidden in the wardrobe drawer too! There is wifi throughout but sadly it doesn't keep you logged in. The second your phone locks you're logged out and have to go through the trouble of typing all the log in information again. Breakfast in only available from 8am, which is quite late. They offer a buffet selection of eggs, sausages, hash browns, cereals, toast yoghurt, croissants, cheese and jam. You help you self to tea, coffee and juice as well. Sadly as with most buffets the hot food doesn't stay hot. Most of the hot food was stone cold and not pleasant. The cold food such as the cheese and yoghurt were warm from where they had been left out to long. The restaurant staff seemed disorganised with no clear person in charge. There were several people trying to ask for room numbers but not explaining anything to guests about the set up. when I asked a member of staff if I could sit anywhere and the reply was I don't understand the question, it doesn't instil confidence that they know what they are doing.