La Quinta Inn & Suites by Wyndham-Red Oak TX IH-35E

雙人間面積小

The first room I checked into had makeup on the pillows and sheets. I requested another room and that room had stuff on the pillows too. I asked to check out early and left. They denied me a refund and I was only there 2 hrs. The girl at the desk was very nice however her reasoning for the rooms being dirty was because of the language barrier with housekeeping.

We stayed 2 nights. The first night our key tag barely worked but we got in. The next morning we went downstairs to their breakfast which is average but when we went back to our room to shower and go to an important meeting the key tag would Not work. We immediately went downstairs to let them know. They sent someone up and they couldn’t open it. They went back downstairs and tried another key that did Not work. They went back down and it took several minutes each time. They eventually brought some contraption like long type of coat hanger and after several attempts finally opened the door. The Lady was very nice but didn’t speak a word of English. She left and we didn’t know what to do so my wife showered as I waited. She finally came back up with a battery pack for the door but it didn’t work so she went back down to get something else. That didn’t work either. She went back downstairs and we finally got a call that they were moving us to another room. The whole process took over an hour and a half. I missed my meeting and they said they would give us something for our trouble. When we checked out we got nothing so I asked about it. They said they would keep it open until the head Manager came in and they would call or text me. They never did and later that night I received an email for the full amount with no response.

WiFi was very poor in the rooms! I asked the front desk about the issues because I booked for 4 days and she said it’s something they have to work on so it was very inconvenient! You have to go down in the lobby for a strong signal. I won’t be staying there anymore!

Very quiet, new construction. Walmart super center and restaurants are just across the street. Right by the highway still very quiet environment.

Sadly in May 2025 this hotel is surrounded by construction and isn’t the easiest to get to - but it is located conveniently near a WalMart and Chipotle and other good spots. Front desk staff was really kind too. I’d recommend.