Courtyard Redwood City recensioner

Bad reception service, didn’t print invoice document. No breakfast even ordered in Ctrip App.

We had a pleasant stay in a room good for 4. The amenities were complete, but the air-conditioner was running too cold.

I stayed here couple of days with my family. This hotel did not make up room simply because guest did not request it. They never informed me in advance on check-in whether I had to ask make-up room by noon. Thence, I asked to front desk, new towel and remove gabage in trash can in the room. Lady at front desk (Saterday around 3 pm 24th, Sept. 2022) told me to deliver towels and vinyl bag to room I stayed, and then made me empty garbage can in the vinyl bag. It was unexperienced experience to me around any hotels I have ever stayed.

服務人員服務意識不行，早上點完餐半天不送來，還等去催幾遍。check out 時候讓她打印receipt時候服務員説説打印機壞了不願意打印，明明旁邊的沒壞，在我們要求下才打印出來！ 來美出差三週，屬這家體驗最差！

設施：齊全 衞生：乾淨整潔 環境：酒店中間的泳池很漂亮，酒店周邊環境很好 服務：酒店服務人員熱情周到

整體不錯的酒店，好像停車費20刀一晚。周邊有不少店可以吃飯。泳池一般。衞生OK，工作人員很友善，友好啊

房間很大，但是毛巾啊，浴缸啊之類的設備有點舊。因為入住時間長，還提供了免費的水。