Akti Imperial Deluxe Resort & Spa Dolce by Wyndham

We had one of the most delightful stays here during the October school break. As is normal with my reviews, here is some practical info and opinion that should help travellers. (some *photo attached). I have also attached a *location map of the hotel. Convenient location: From airport: ~15 minutes by taxi, 40-45 minutes by tour operated buses. To city centre and old town ~10 minutes by taxi. Taxi-stand right across the road, prices displayed. Day time ~12 Euros, 13-14 Euros at nighttime. There is a bus stop on the main road with *ticket machine (*1.80 Euros one way at the time). *Shops, restaurants, tour operators & water sports (would recommend using the water sports here rather than ones in town unless you want to spend 3 times the price) nearby. Don’t haggle too much, but you do get hotel guest concession at water sports. Reception and staff: All staff professional, courteous, extremely hard working and helpful. Reception can get busy and probably can improve with the speed of check in. Food and drinks: Main restaurant variety of foods, tasty, live kitchen, Tasty food. Vegan options +. It got very busy one evening and there was a wait for about 10 minutes for us, but some waited longer. This kind of rush is not unique to this hotel. Multiple bars with nearly 18 hours of snacks and flow of a variety of alcoholic and non-alcoholic beverages. Main restaurant open 24 hours a day, with some basic but filling menu late night/early morning. Other *opening times-see photo. Entertainment team: Fabulous team that kept kids and adults totally engaged. Hats off to their hard work. Day time- for all, evenings for kids and families, later evening/ night- for adults. Outdoor podium. We loved this as, this did not feel crammed as can happen in indoor auditorium. Multiple activities during the day. Rooms: Clean, well maintained, usual amenities present. We took front sea view and enjoyed the stunning skyline and stunning *sunsets. Fridge gets topped up daily- wine, beer, soft drinks, water, juice!! (certainly, did for all inclusive.) We never used beer/wine as we enjoyed them at the main bar. Multiple floors, but dedicated lifts for 2-3 floors each. This avoids them being busy. Indoor and outdoor swimming pools, enough sun beds (including hotel owned ones on the beach). They don’t have a staff tips jar and would highly recommend that the management instals one. Thank you for making our stay enjoyable. Would I go back? A big yes!

This is out first time visiting Rhodes. We normally go to Lanzarote or Tenerife at least once a year and have also visited Jamaica, Mexico, Cape Verde, Turkey, Spain and Egypt so thought we would try somewhere new, unfortutely the weather let us down. The hotel is not set up to deal with poor weather. The entertainment it outside, it is freezing. Today it was moved to the pool bar, a small cafe like arrangement which lacks any sort of comfort or warmth on such a cold evening. The food is OK very plain and repetitive. This is out third evening and we have exhausted the menu already. Thankfully we have been able to book the a la carte restaurants for three of our evenings, this will help up to avoid the lengthy queues. The waiters are great, they are quick yo serve you and also to reorder/deliver drinks BUT the bar area it too small for the number of guests on a cold day. There isn't enough chairs or tables and only one small corner is made to look and feel comfortable with aesthetic decor. The weather is picking up tomorrow, hopefully this will help to pick up the mood in the hotel because there are a lot of disappointed guests. At the moment there are some rowdy younger guests. They have been jumping up and down in the lifts which resulted in a fault before we arrived. There is a paper sign stayed 4 guests only in the lift for floors 5 &6. We have also had guests screaming and shouting outside of our room at 1:30am and again the following night at 2am. It is a nice hotel but isn't a 5 star hotel. The surrounding area is very run down although Old Town, is lovely. We did the walk in an hour and got a taxi back for 10 euros.

Holiday was ruined by weather however Hotel was freezing inside reported this to front desk and no action taken Everyone sat inside with coats on Hotel did nothing to help guests stay warm or entertained One sunny day All pools including the so called heated indoor pool were unbearable cold Entertainment was advertised every night and day Saw one guy in the week outside on stage with hardly anyone watching Due to the cold

This hotel is definitely NOT a 5 star hotel! Lots of problems for us sadly, first night we were kept awake by the couple in the room next to us arguing all night and trashing the room, security did respond and one of the guests were removed but still a very unpleasant experience especially for my daughter who was petrified! The second night we ate at one of the themed restaurants onsite’Marco Pollo’ I woke on the night and had severe food poisoning, I was violently ill with D&V for 2 days so I spent 3 days in bed. The hotel was not helpful at all and yeh cleaners refused to clean the room or change any bedding for me. It was such a horrible thing to happen, a doctor had to be called to me in the room and I feel we had no support from any staff whatsoever. The hotel itself is nice and has good facilities for families but the food is very basic and not much choice. Overall I wouldn’t recommend staying here.

This is a great hotel. I cannot think of any negatives and will focus on the amazing strengths: Rooms are cleaned every day Well equipped Drinks replenished every day Standards are high Great check in Hard working staff that are attentive and kind. The guy making and cooking those pizzas each day by the pool is a legend! Food is superb, very fresh with a great choice of cuisine and dishes. Hotel is really clean It's busy but it's such a big hotel, there's plenty of space for all guests. Could not fault our experience. Bar staff are so efficient and hard working. Excellent all round, I would highly recommend it

Everything was amazing. Best hotel/resort ive been to. All the staff were professional and could speak very good english. The food was amazing. The views were spectacular. The rooms were clean. The range of activities you could do were all amazing. I had the time of my life. I suggest coming as a family over 3 people.