Gästanvändare
15 juli 2025
If you are expecting a 4 star hotel you will be disappointed, especially for the price you pay… and avoid if you have allergies, they don’t care. This is based on a 7 night stay. Staff - overall the staff are welcoming, friendly and professional, however there are a few stand out issues here. Firstly, our waiter in pithos “a la carte” was very rude and dismissive when we asked for extra bread and since that continued to be rude and condescending. Theodore the manager, while a nice man, has no skills in dealing with issues and his idea of solving a problem was sending a drink to our room that we could have gotten from the bar in the all inclusive for free?? The cleaning staff, again did a good job, however completely disregarded the do not disturb button even after me clarifying with them multiple times during our stay. They walked in on us almost every day. There are also two members of staff (lady with bright green vest and man with curly hair, glasses and sleeve tattoo) who were very clearly having “adult fun” in the kids club, multiple times, which was very clear to lots of guests watching on the balcony. Maybe find somewhere more appropriate than the kids club? Facilities - We were in a renovated room, which while clean, has clearly been renovated on a budget and areas look like they have been patched over with their eyes closed! If this is the renovated room then I feel sorry for those in the old style rooms. There is a very clearly issue here with the sunbeds as they are all taken by 9am. When on a relaxing holiday, you do not want to be rushing to the beach in the morning just so you don’t have to lie down on the stoney beach. The manager mentioned he has ordered more, but that does not solve my experience, one which a lot of others seem to share. The shared toilets are a complete state, horrible and smelly, this area is very dated and tired. The main lobby and main buffet restaurant are finished to a good standard but are completely let down by the rest. Drinks - the biggest issue with the drinks is the lack of availability throughout the day. There is 1 bar open from 10:30am-5pm which for a busy, full hotel, means that queues were back round the corner into the restaurant at points. When you are trying to stay out of the sun, it makes it impossible having to queue in full heat. A suggestion here would be to open the top bar at 10:30am which would reduce your queues and waiting times. The plastic cups they give you are dirty, I had many with lipstick stains on which had not been cleaned properly. the cocktails are what you would expect, some good options here. There was a very distinct difference between drinks depending on which person made them, fyi Nikos makes them properly. Some of the staff working on the bar had no idea how to make some of the cocktails, maybe they need some training? The beer is also good, it is “vap” beer which we did enjoy. The wine is what really lets their drinks offering down. Working in
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