Delfinia Resort - All Inclusive

Arrived late evening and made to wait over 1 hour in disorganised queue for check in at the main hotel reception desk. No information was given (about meals or facilities) and the receptionist just asked ‘cash or card’ and pointed to a sign stating an environmental charge of 10 euros per room per night. Bar closed at 11pm every night and no entertainment provided except for a music quiz that looked like has been created on chatgpt. Also one of the main pools was empty and fenced off. Only issued with 1 x room card for our group of 3 and was told by reception staff and duty manager that it is hotel policy to issue only 1 card per room and no more ! Also no kettle provided in the room but managed to get one after asking multiple times at reception then chasing down the manager. Visited local area and most shops are closed and look like they are unlikely to ever open again ! Not a 4 star hotel and would suggest that staff need customer service skills.

Great hotel , really good food and facilities, a special shoutout to Radi and Kosmas who were the bartenders at the hotel , they helped us feel welcomed and secure , the staff in the resort made me feel welcomed and secure , Great location as it is between Lindos and Rhodes Town

Just returned not much Greek food shame has many different themed nights apparently 4 Star when booked more like 2 and half star. Many other guests overheard complaining tried to take this with pinch of salt. No fresh towels for 3 days even when repeatedly requested and no kettle in room whole week when requested. This kettle issue seems to be regular problem with guests and one woman claimed someone sleeping on floor. Queue for dinner horrendous wait arrive 6:45 pm don’t expect to be seated for 35 minutes plus best to turn up after 8pm competition for seating. No inside bar so if weather is raining no dry seating area apart from lobby couches. One of the workers collapsed in the dinner hall and manager asked her to go behind counter did not appear caring to her. Could be much better hotel with more effort drinks good range of cocktails and short wait for drinks. Room we stayed in appeared quite modern poor Wi-Fi signal on our level good signal around pool area. Needs to focus on the customer experience and this feedback.

We came as a family of 4 but with 2 other families also. We got a good deal for a weeks all inclusive and feel we got value for money. In my opinion, the reason for the mixed bag of reviews is the complete variation in room you could be allocated. We had 4 rooms with in our party, all booked through the same tour operator but they were completely different standards. We had 2 rooms in the main block which were refurbished, roomy and light but our other 2 rooms in B3 & B4 were polar opposite! Barely enough room to move around with 2 double beds crammed in, very dated and tiny bathrooms that you had to shimmy yourself in to close the door. Pool area was fine, safe and relatively clean with slides for the kids. Although initially the lifeguard seemed uninterested, as the week went on he interacted more with families and was incredibly quick to react when a child appeared to be struggling. We didn’t get too involved in the entertainment other than enjoying Lee-Ron’s aqua gym and my son took part in the football tournaments. Good choice of all inclusive drinks and the barmen are friendly if you get chatting to them. Lots of plastic waste with cups though, reusable ones would be better. Meal times can get a bit busy, food very repetitive but we always found something to eat. The ladies clearing tables worked very hard to keep the turn arounds flowing. We witnessed the Restaurant manager telling a clearly poorly member of staff to sit on the floor behind the counter so I wonder if staff well-being might not be a high priority. We had a stunning Mountain View from our balcony but other than that we didn’t enjoy the area.

I stayed 1 week at delfinia and it was a tragedy all the negative comments tell the truth starting from the rooms to the restaurant always the same inedible things, the only thing that saved this vacation was the entertainment. I would like to thank the team especially Sarah who entertained my daughters at the mini club and especially in the evening with the mini disco even if the other girl barely moved she stood out anyway so thank you all,especially also lee-ron for entertaining in the evening and afternoon with quiz and karaoke nights , don't give up guys

Kolympia itself has little to offer, and what’s there feels quite rundown. Maybe it was the early season, but we only found one nearby restaurant as an alternative to the hotel food, which quickly became repetitive. The hotel facilities need some attention. Some of the rooms were tired and many amenities were either broken or unavailable. Even basics like hot water and Wi-Fi were inconsistent. Evenings in the lobby were odd—slow, somber music that created more of a funeral atmosphere than a relaxing holiday vibe. While a few staff members were friendly and did their best—particularly at the outside bar and Lee-Ron from the entertainment team—overall, the experience was underwhelming. The entertainment staff (apart from Lee-Ron) were barely visible and didn’t seem to engage with guests or run any activities. Most of the time, they appeared to be just enjoying the meals rather than contributing to the guest experience. A particularly uncomfortable incident occurred when a restaurant staff member became unwell. Rather than being helped right away, she was told to lie down behind the food area until a guest asked if she was ok. Only then did a middle manager act-the same manager who had told her to lie down there in the first instance! This same manager was often seen directing staff with hand gestures in a way that felt demeaning and made guests uneasy. That said, the restaurant and bar staff—especially those at the snack bar—were fantastic. They worked hard, stayed friendly, and managed queues efficiently. We did enjoy our holiday, largely because we made our own fun, kept the drinks flowing, and never went hungry. But this hotel has a long way to go before it can say it’s an 4* experience.