Asterias Bay-Theologos

Review of Asterias Bay Hotel – I am personally evaluating the condition of the hotel and room no. 113, where we stayed from August 6, 2025 to August 13, 2025 1) Discrepancy between hotel category and tourist tax payment The hotel was designated as a three-star hotel in the contract, but when paying the tourist tax, a rate of €2/night was charged, corresponding to a 1-2 star standard. Note: A 3-star hotel in Greece falls under the €5/night rate. 2) Toilet malfunction and inability to repair The toilet in the room was constantly leaking. To prevent the leak, I had to repeatedly dismantle and adjust the float. The main water shut-off valve is not working – it is corroded and blocked with limescale. The hotel staff was informed, but the fault was not repaired. 3) Hygienic condition of room no. 113 The sink and toilet were dirty, the shower was in very poor condition, and the shower curtain and shower stall were moldy at the bottom. 4) Lack of advertised amenities – television According to the description, the family room was supposed to have a television. There was no television in the room – only a broken remote control was available. 5) Lack of functional internet connection The family room was supposed to have functional Wi-Fi. Although we received the access data, there is no signal in room no. 113, so it is not possible to use the connection. 6) Air conditioning failures From August 8, 2025, there were repeated and constant air conditioning failures throughout the hotel. The outside temperature was around 38 °C, which meant that the temperature in the room rose enormously. When the air conditioning was turned on, it turned off again after just a few minutes, and the outage lasted for several hours. The same scenario then repeated itself throughout the day. 7) No electrical outlet near the bed – health risk I use a positive airway pressure mask to treat diagnosed sleep apnea while I sleep. There is no electrical outlet near the bed – there are only loose wires. The nearest working sockets are about 2–3 meters away. The staff refused to provide an extension cord, saying that I should buy one myself or move the bed. A room change was not offered, and when I personally asked about this option, it was flatly refused by the hotel staff. 8) Meals – not up to all-inclusive standard The meals served are mostly semi-prepared, often with leftovers from previous meals. Drinks (beer, wine, soft drinks) are regularly unavailable. There is no service at the pool bar, guests are forced to serve themselves. 9) Misleading information about the beach Presented: pebble beach 200 m from the hotel with parasols and sun loungers for a fee. In reality, neither free nor paid facilities are available on the beach. Both the representative and the hotel reception refused to address the situation. 10) Dangerous access to the pool There is only one stainless steel ladder, which constantly comes loose from its mounting and poses a risk of injury. 11) Overall technical and op

This hotel is for very undemanding people who are looking for real peace and relaxation and do not need an animation program or theater around. As for the room amenities - everything was fine. Bed, wardrobe, fridge, air conditioning, wi-fi, toilet with shower - what more could you ask for. Yes, the amenities are dated, but I don't go on vacation to spend time in a room. As for food and drink - better average. The meals were repetitive, but there were several options to choose from, so with a little imagination you could create a different meal every day (but in the heat I especially appreciated the addition of vegetables, feta and watermelon). In the absence of the staff behind the bar, you could pour yourself any drink and beer you wanted, but it was also on tap in the dining area. The staff could speak German and English and a little Czech as well. There were shops nearby with basic necessities and food. Great tavernas that cooked really well and at a ridiculous price (compared to tourist destinations). However, a person flying here must expect noise from the resort next door and from planes, as the airport is a few miles from Theologos. However, after one day we absolutely did not mind that. The size of the accommodation is also a big advantage. Due to the small capacity and the concentration of people at the hotel, you don't have to worry about not having a sunbed by the pool. The beach was really a few meters from the hotel, pebble beach. In the morning you could go to the left part, which in the afternoon was used for kiting, but you could also go to the right part, where there was always everything up to 5 people, so you have privacy and quiet. + Friendly atmosphere, smiling staff, quiet location, bus stop nearby, taverns with program, bars, shops - not so much a minus as a weakness is the age of the equipment PS: if you treat the staff with respect and let the maids 1-2€ here and there, as well as the staff behind the bar, they will do anything for you.

Trevligt och familjärt