Olympic Palace Hotel

很一般，住的二樓什麼都看不到，有問前台可不可以換到高的樓層，她們就是敷衍了事，然後真實的房間和他的圖片不一樣！ 房間太垃圾了都忘記照相了

We came to the Olympic Palace with both my parents in July of 2022. It was my daughter’s first abroad holiday (she had just gone 2 at the time) I cannot recommend this hotel enough. The decor, staff are absolutely wonderful. You feel as though it’s a second home. Such warm, kind & cosy atmosphere. The staff are so jolly & friendly, they work so bloody hard you can clearly tell & really make an effort to make your time memorable. Great location a short walk from the beach. Lovely restaurants on site. A special shout out to Sam on the pool bar she is absolutely phenomenal at what she does & you can tell she loves her job, the vibes around the pool are so fun they get everyone involved so something for adults & children too but not pushy, it’s just a great atmosphere! Also a shout out to Dora on front of house/waitressing. She is lovely & we got invited to the A la carte restaurant one eve free of charge. We really hope we can come back one day. Both me & my fiancé loved it & my parents too so it’s great for all ages. To this day we still think & reminisce about it, it made our little girls 1st holiday one to remember so thank you to everyone at Olympic Palace

Wow wow wow! What a hotel! We visited October half term. First impressions were fantastic! The reception area is very inviting, as were the staff. So friendly and welcoming. We upgraded to a sea view room (room 419) and if you can, please do this. The views were fantastic as were the evening sunsets. The room was huge, clean and by the far the most comfiest bed and pillows we have ever had at an all inclusive. Maids cleaned everyday. Food was amazing. Plenty of choice and always somewhere to sit etc. Pools were lovely, especially the heated one. Was nice to not have the water taking your breath away. HUGE SHOUT OUT TO SAM AT THE POOL BAR! what a credit to the hotel. Fun and always smiling. We loved the rooftop bar, as the season was coming to an end, entertainment was on the quiet side but would love to come in season to see what it’s like. We did watch a male and female singer one night who were brilliant. Private beach stone throw away. My favourite thing about this hotel is that they have literally thought of everything. They have lovely little chill out pods scattered around the gardens and a lovely seating area with a fire pit which was beautiful. They have decorated it so lovely. Thanks for an amazing chill time. We will 100% be returning. Enjoy your break!

Our stay at this hotel was unfortunately far from the 5-star experience we had expected. There were several issues, but the biggest disappointment was the staff’s attitude. After we raised a complaint, we could see them gossiping about us, unaware that my partner could understand the local language. This unprofessional behavior was uncomfortable and ruined what should have been a relaxing holiday. Additionally, while the hotel markets itself as a 5-star establishment, it felt more like a 4-star. The decorative finishes in our room were outdated and didn’t meet the high standard we expected. On our final day, we experienced further issues with the staff. A waiter approached us rudely, implying that we weren’t entitled to dinner, which was both embarrassing and unnecessary. This harassment soured our last evening and made us feel unwelcome as two people of colour. Overall, this hotel did not live up to the expectations. The staff’s attitude, We would not recommend it if you’re looking for a genuine 5-star experience.

Our 5 days stay was absolutely perfect in every way. Love this hotel , perfect for this type of holiday. Excellent service, friendly staff and lovley food. Ideal location to see the sights. The pool was a good size and the views were amazing . I would love to come back again.

We’re currently staying at the hotel, having checked in yesterday. Unfortunately we arrived to a room that doesn’t look like the photos online, which claim to have been recently renovated (large mountain view), and was dirty (hair in bath, dirt on floor and unclean surfaces/bathroom). When queried with the front desk team there was no apology for the state of the room and the 2 ladies on the desk, and the front of house manager were unwilling to help, just said that they’d send a cleaner to check it. We asked to move to another room, but were shown one that was equally dirty and told there was absolutely no other rooms available, even though we could see online that there were plenty. Laughably we were offered a free drink to solve the problem while the room was cleaned… even though we had paid for all inclusive. We eventually got 2 free a la carte meals, once we spoke to guest relations, supposedly worth €240 for 2 people. This ironically was worth more than a room upgrade which they point blank refused. If you’ve been to a 5 star resort elsewhere, don’t expect this hotel to be 5 star. There are areas of the hotel which are lovely, but unfortunately the rude customer service spoils that. The all inclusive drinks don’t even allow you to order a chocolate milkshake! However, the lady at the pool bar has been amazing - super friendly and polite! We haven’t been here long enough to judge the food properly but what we have had, has been well cooked. A nice enough hotel with some good parts, just need an improvement in cleanliness and some training in customer service!