Gästanvändare
6 augusti 2024
This hotel is the worst i’ve ever stayed at. When arriving in the late evening the gate to the hotel was locked, with no access point, luckily other guests were there to let us in else there would have been no point of entry. After entering the hotel it was completely different to the pictures advertised with haunting photos of dead family members and china dolls. Furthermore, there was no one manning the desk, after ringing the bell a multitude of times we were met by the elderly owner who did not know an ounce of english and was immediately rude and dismissive of us despite the fact we were paying customers. The day after they met us with a bunch of hidden costs, including a “room tax”, which I have never experienced holidaying in any other hotel. Our power went out on the third night and due to the fact they had no staff we had to go to the elderly owner who instead of letting us mention the problem, screamed at us about waking her up before we could even say the hotels power cut, in which she called her daughter who became defensive stating her mother was “old and tired”, and quite frankly, though understandable, did not warrant her shouting at guests as this was not our doing. If it can be avoided DO NOT STAY HERE! Save your money and put your business elsewhere. The owner was rude. There was no staff. The hotel was dirty, our sheets having a yellow stain on them. Avoid at all costs.
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