Kiotari Miraluna Resort

We’ve just returned from a wonderful 2-week stay and couldn’t be more grateful for the memories we’ve made. The food was beautiful with plenty of variety, the pools and splash park were fantastic for the kids, and the rooms were always clean and comfortable. Every member of staff was friendly and welcoming, making us feel truly at home. A very special mention goes to Cici from the kids club—what a beautiful soul! Her warmth, creativity, and care towards our girls made such an impact. She created a space where our girls felt safe, happy, and excited to return each day. It was an emotional goodbye and really showed just how much of an impact she had on them. We’re so grateful for her kindness—it truly added something special to our holiday. You can tell she truly loves what she does, and her presence was a big part of what made our holiday so special❤️ Thank you for a beautiful stay—full of love, laugh and sunshine 🩵🇬🇷

Just got back from a lovely relaxing week at this hotel. All staff were lovely and friendly, but standout was Joey at the pool bar who was always smiling and learned our orders quickly. He was great at his job and never had to queue long for a drink. Also the animation team led by Xav was great - they were a lot of fun, really got the energy up round the pool and we were always asked if we wanted to join in without being pressurised. Really well run and friendly animation team who put on great entertainment. The hotel itself was clean and the food great if a little repetitive in the buffet, though we could always find something we liked to eat. We were able to eat at one speciality restaurant during our stay and chose the greek, the food here was outstanding I'd thoroughly recommend. As some other reviews have stated the hotel does look a bit tired in places however for staff, cleanliness, layout, facilities and quality of food I think is worthy of 4 stars and as it's a budget 4* overall was what I expected. For the price I'd happily stay here again and have already recommended to others

Great hotel, we loved the food and the entertainment. The staff are very friendly especially channa the excursions co-ordinator, all the entertainers and Paola at the spa made us feel very welcome and the entertainers kept us entertained with lots of activities, shows and dances to join in with. Rooms kept very clean by cleaning staff although the hotel overall could have done with a bit more maintenance eg communal toilets broken and not repaired and sunbeds looking a bit worse for wear. Special mention to the Aegeo spa on site. My partner and I enjoyed lovely massages and face yoga by therapist Paolo. Our Cretan massage was a holiday highlight and really made us feel relaxed. The spa is lovely and the staff are very friendly -especially Paola who makes a special effort to welcome and chat with guests - highly recommended.

Manager: Paola / very nice and Polite 🤩😊 Assistant: Thomas😀😀😀😀😀😀😀😀 Therapist: Paolo / very good Massage/ finds your Problems and treats them (no words needed 😀) Very comfy, clean and friendly place. Recommended to everyone.

The hotel itself is okay and staff is mainly friendly. We had a few issues that were out of the hotel's control such as power cuts and earthquake/tsunami warning. We booked with TUI and there isn't much communication between the hotel and the rep as they kept giving us divergent opinions on things. Everything is third party (example: if we want to rent a car or do a tour, we have to go to the rental car or tour rep and reception doesn't know much about it). English sometimes is not totally understood but majority of the staff will make an effort. Food is good and there is plenty variety at all meals. Could have more variety in between meals as sometimes for example kids would have breakfast at 7/8 (finishes at 10) and there wasn't anything else food wise available until 12.30. The beach is pebbles/rocks so for us not the best as kids wanted to crawl and make sand castles. The rooms are clean and spacious and we had plenty of grass for the kids run around and we were by the pools. Location is 1h from the airport. Entertainment team was good specially with the kids!

Paola was very professional and attentive to detail with my massage.. highly recommend .. my friend and I had a special offer for two people, Cretan massage, olive oil base, raki and orange extracts. Paola and Tomas on reception were very friendly, happy and helpful!