Gästanvändare
31 januari 2023
For a 4 star hotel I was hoping for a bit more when looking at service and food. Too many young unexperienced and too few senior employees in service able to provide the necessary experience and quality e.g. on arrival you are not received by anyone in the reception almost ignoring that you have arrived - untill you say HALLOOO!!! And when asking for roomservice e.g. a refill of soap dispenser it does not happen for 2 days - still empty on day 4 on departure. Dining in the restaurant was partly re-heated food, and not rall e-heatet to the right temperature above 60dg to make sure that it is safe to serve I feel. At breakfast there are no fresh fruits on the buffet, only from tin - come on! And bacon is totally not fried, but boiled, making it not an thing you visit more than one time. I asked for small portion af freshly made ones, which I recommend as a solution. They were good. Spa-area is great, and super nice young people in the right element helping you. It was sometimes too overcrowded with day-visitors I think - noisy. Would love to go back as venue is beautiful - if just a bit more effort was put into the daily work… but that is just me, having high expectations maybe…
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