Imvubu Lodge

The waiter was so angry as if we did something wrong just by entering and sitting down in the restaurant, she put pressure on me to order even before I could decide from the menu. In postponed my drink she didn't come back to take my order for drinks, charged me R15 for tap water which I asked for before my meal. They do not greet, visibly very angry for reasons we don't know. We left before we could finish our meal as we felt unwelcome. The veggies on my meal were off before I could reach home which meant they were not fresh. I do not intend on setting foot back there and would not recommend a friend there, terrible service and terrible attitude from the staff. The 2 ladies assigned at the restaurant near the kitchen must be taken for training. No respect for customers, absence of customer service etiquette. This was the worst service I have ever encountered in a restaurant ; I had planned to come back due to the beauty of the place but opted for Spur instead, at least there I can guarantee excellent service and treatment from waiters. PLEASE TEACH YOUR STAFF TO RESPECT CUSTOMERS!!

I can see by the reviews people are not happy. I agree with most of the people new staff doesn't have a clue whats going on doesn't give customers help. No maintenance are done in the cabins. Aircons doesn't work taps doesn't close properly due to worn out washers and I can go on. Managers think they do you a favour but the next day they turn their words around. We been staying at invubu a lot of times but all good things come to an end. This is the last time We've booked in here. I wouldn't even come to the restaurant anymore. Your old waiters are going to miss the good tips.