Sonesta ES Suites Dallas Richardson

Satisfied customer I booked this hotel mainly based on price and location. I was expecting a modest room. Instead, the room was like a smallish one bedroom apartment with very nice amenities in the room. The only thing to complain about was that the in-room coffee was decaf. As far as complaints go, that's nothing, especially since there was coffee in the main area. Breakfast was much better than one would normally expect at this price point. It was not extravagant, but there were real hot and cold options. Some fresh fruit would have been appreciated, though. I liked the outdoor space which felt neighborhoodly. The next time I am in the area, I am definitely going to try to stay there again. I don't know how they can provide such a good product for the price, but I'll take it.

Was not impressed. Bed was lumpy and uncomfortable. HVAC was blowing directly on us and we were either hot or cold when air cut off and on. Not good sleep. We stayed 2 nights and no clean up service. We will not stay there again.

Quite possibly the best hotel we have stayed at in a VERY long time. All the staff we encountered were very helpful and generally in a great mood. Complimentary breakfast was delicious. Do recommend it to anyone looking for a home feel while vacationing.

Loved my room! It was clean and very up to date! Highly recommend! Breakfast was also great! Will be staying here again!

Great stay at the hotel. Great location and staff was friendly and helpful. Only two things that can be improved is having real plates and cutlery at breakfast and a safe in the room. Would definitely stay here again.

The property is old, non-friendly staff, and over used utensils and cookware in the kitchen