Sonesta Select Dallas Richardson

Very reasonably priced and great location. The staff were all very helpful and friendly. Are around the hotel is very safe.

CHECK IN WAS SMOOTH AND THAT’S ALL! IF YOU AREN’T STAYING MORE THAN 3 DAYS, DONT EXPECT TO HAVE YOUR ROOM CLEANED OR FRESH TOWELS! IT WAS FOUR OF US STAYING IN A DOUBLE, THEY ONLY GAVE US 2 SETS OF TOWELS! WHEN YOU WANT NEW TOWELS YOU HAVE TO CARRY ALL YOUR DIRTY TOWELS TO THE FRONT DESK AND THROW THEM ON THE FLOOR BETWEEN THE REGISTERS (PER THE LADY ON NIGHT SHIFT)! HOT WATER BARELY GOT HOT FOR US! ALSO, IF YOU WEAR MAKEUP AND CLEAN YOUR FACE WITH THE TOWEL, YOU WILL BE CHARGED $20 FOR A DAMAGED TOWEL! WE WILL NOT BE STAYING BACK HERE!

This property was pretty disappointing to be honest. The room was mostly clean when we arrived, and we were told we’d have housekeeping on our second morning. We were gone for the entire day, roughly 14 hours, and no one came to clean the room. At all. When we brought it to the attention of the staff, they didn’t care and were very rude. My husband had stopped to get a couple extra towels for showering (5 of us in the room), and they only had 3 when we checked in, so he knew we’d need a couple more. But when we got back and saw they didn’t clean, that meant they hadn’t replaced the towels. So I called for more, and she said no because she gave “the man staying with me” a couple of towels already, and we didn’t need that many. It was overall, an incredibly disappointing stay.

Property was clean, great staff, room very nice and comfortable and it is convenient to a lot of restaurants etc.

The remodel is beautiful. I’ve stayed here before and it was awful. After the remodel this has become my regular stay!

The property is very nice. However the lady checking us in was not very welcoming, kind of rude.