Accent Inns Vancouver Airport

Excellent service and friendly staff…the sad thing was an ***** above my room was jumping around

The service was excellent. I couldn't believe it, especially since the room was very cheap . Trust me you will never go wrong with this place

Always stayed at Accent. Convenient from the airport and also to all the eateries in Richmond

This is a very clean and welcoming hotel! Unfortunately a few amenities were out of service as they are currently renovating (hot tub and bicycles) but everything else was fantastic. They also accommodated an early check in and late check out with zero surcharge. We would definitely stay here again!

The hotel is not in good location but it provides free shuttle every half an hour from and to the airport. So thats fine. Everything else is fine

Bed sheet and pillow sheet were tangled, seems like they did not change it. The faucet in the tub was not working and nobody has come to fix it. i do wanna salute the airport shuttle, it was so convenient for us specially we had a lot of luggages

Really nice hotel and awesome customer service

This is close to YVR and was a good airport focused hotel. The restaurant attached served a great breakfast menu.

Our stay started off really well. Front desk staff were very friendly and let us check in early. I went to have a shower before going to the concert we were in town for and found that the tub drain was plugged and the tub not draining. I had received a txt earlier ask how the room use and to text if we need anything. So I text that the tub was are draining. I did not get a response and left the room to go out. We thought we would come back the drain being unplugged but instead came back to nothing done. We went to the front desk to ask for a plunger to try and fix ourselves as it had been 7 hours and still no response. We tried to plug the drain but it did not help. When we returned the plunger the front desk person offered us another room but being in out pj’s and it after midnight we stayed in the room. They said maintenance would be back at 7am. We went to check out at 11, still no response to txt and no maintenance person to fix tub. The desk person apologized and offered us breakfast vouchers for the restaurant. We went to the restaurant but they would only give us bacon or sausage and eggs. Being vegan and vegetarian that was not going to work. The restaurant said they could not offer anything else. We went back to the front desk and the manager wouldn’t allow the front desk person to do anything else for unless we wanted McDonald’s. Looking forward to getting home tonight to shower.