The Motley Hotel Richmond, Tapestry Collection by Hilton

Room was tastefully decorated with decent amenities but had a few critical issues: - mattress was sloping downwards on one end - bathroom had a rain shower but the open wall design (lack of doors) meant that the water was constantly splashing out. What’s the point of a rain shower if we can’t use it because of the water splashing out? - no fan / ventilation in the bathroom. We spent time in airbnbs and older apartments in Tasmania but the Motley Richmond hotel in Melbourne was the only accommodation without an airvent / fan! Not really acceptable for a 4 star hotel, as it left our bathroom smelly and/or stuffy. - kettle barely fit underneath the tap if we wanted to boil a cup of tea. Once again, the little things showed that the team did not think through the furniture design and appliance and the overall customer experience.

Hotel was great, modern and clean. The staff at the hotel great, accommodating, but services let them down a bit. Some confusion or other with a staff person at cafe, but hotel staff sorted everything. Food was great at the cafe. The room was cosy and clean although bathroom layout didn’t make a whole lot sense and cramped. The location for us was good so would definitely consider staying again.

酒店很新，房間乾淨，裝修有自己的風格，色彩搭配大膽。所有遇到的工作人員服務態度都很好，還可以我的早餐免單了。 房間：隔音好，晚上睡覺聽不到樓下的聲音 位置：酒店不在市中心裏面，但是酒店門口就有電車去市中心衹要十幾分鍾。周圍有超市，很多餐廳和酒吧

非常推薦Motley這家低調又奢華在Richmond上的酒店，外面看上去不起眼，可裡邊卻非常的精緻，客房的設計以及用品都非常的有品位，乾淨又衞生！直走一公里多就可以到Fitzroy garden，去City也非常的方便門口搭乘電車就可以，沒有City的吵鬧非常安靜的環境但又不失便利，步行或者電車都可以到達City商圈，樓下的咖啡☕️店非常不錯，前台小姐姐非常熱情第二天還主動又給我送一包糖果🍬，入住的時候客房已經有了，服務細節非常温馨，設計感非常強的Hotel，強烈推薦👍🏻

非常滿意，離演唱會的場館非常近，走路就可以過去， 設施：齊全，便捷！ 衞生：乾淨利落 環境：市區交通便捷方便 服務：前台服務態度非常好👍

非常新的酒店，設計現代，去市中心也很方便