L'Hotel

a good hotel, the price corresponds to the quality, excellent breakfasts and the availability of a spa

A family hotel run and staffed by Italians(not always the case ).Staff were outstandingly helpful all day and evening long.I was there on the last weekend before the summer season started.Refurb going on ,even in the bar,not pretty to see.The sauna and steam room closed until 5pm;this is not obvious from the website.Perhaps this changes in the summer,but worth checking out.Breakfast so-so.The bowl of fresh bananas, oranges,apples disappeared over the weekend.Lots of cakes,etc for those with a sweet tooth. Check out was interesting.It was suggested I had consumed seven glasses of wine at the bar, whereas four was the correct amount.When I pointed this out, the adjustment was made without comment.I paid the full invoice for a three night stay,requesting a refund of the 50% deposit.I understand the refund could take upto three weeks to arrive.The Italian banking system is blamed for this.I am still waiting. Be sure to book a room on the "sea view" side.Not that there is an uninterrupted sea view but the alternative sems to be a room overlooking a busy road.

Prenotato due camere per il 19 e 20 Luglio, pagato in anticipo 530,00.. 4 giorni prima del mio arrivo, avviso l’albergo che non potrò esserci e chiedo se è possibile recuperare la spesa effettuata. Mi chiedono di inviare una mail per poi rispondermi che si è in penale e non è possibile recuperare nulla. Potevano dirlo anche subito.. Mi chiedo.., in un periodo di alta stagione, quando normalmente gli hotel sono pieni, avvisando con un po’ di giorni in anticipo, cosa costa provare a rivendere le camere e accontentare un cliente..? Probabilmente è più semplice attenersi alle regole, complimenti ai gestori e alla loro applicazione della ‘customer satisfaction’