DoubleTree by Hilton Manchester Airport

Negatives: 1. Sewage smell all night in room 2. Shower gel empty 3. Shower location being side of the shower is unsafe and uncomfortable to shower 4. Shower is weak 5. Beds uncomfortable- mattress to lumpy and springy, pillows too soft 6. Blood on the single couch bed 7. Room for 3 but only accommodate for 2. Towels were OK, with a spare towel in the wardrobe 8. The room looked like it was used already that day 9. Charged us for parking and when enquired about airport shuttle she said there is also a charge for that. 10. Asked for toothbrush as my wife forgot hers but they said they don't have and said no shops nearby. Positives: 1. Staff friendly 2. Nice touch at checkin with the warm cookies 3. Also nice map by the elevators but why is Lebanon the only country on the map that is abbreviated as LEB? It's very strange ?? Definitely not a standard of 4 stars Double Tree. Maximum this location should be is 2 stars

We stopped here just got the night and honestly couldn’t fault. We came in and got free warm cookies the bed was SOOOO comfortable. Breakfast was really nice as well in the morning.

Nice experience and a pleasant service. The facilities were adequate.

Hilton is always top-notched in terms of service, cleanliness and overall. Would definitely comeby here again. The check-in was smooth and as a gold member, i was given complimentary drinks and the cookies. The room was complete and had all the necessities.

First, the good: the breakfast was lovely and the staff were attentive and friendly. Now the bad ... (1) even though the hotel is very close to the station and terminals, you don't know precisely where it is. Certainly not when your flight lands at 9pm and you've no idea where you're going so you end up dragging your suitcase across the dual carriageway. Sure, it's an easy walk next day in daylight and refreshed, but it's a bit late then. (2) The room was hot, so surprisingly for March I turned on the air conditioning. It didn't work. Nor did opening a window. Consequently, i was absolutely cooked through the night. Heaven help anyone staying there in August. (3) The plumbing on the fifth floor was distinctly dodgy. The shower was good but the toilet often wouldn't flush, then took ages to re-fill the cistern. It had a problem with solids, shall we say. (4) Cleanliness: outwardly, all was shining and clean; next morning when I did my customary look under the beds for lost stuff etc ... let's just say a hoover hadn't been there in decades.

Overnight stay for a conference. Only observation was would accept cash payment at bar for drinks.