Hotel Astoria Palace

Nice hotel that near to the beach, with rooftop pool. Staff are also supportive and nice.

The hotel has a nice location on the beach, but the property could do with some updates. The first room I went into had a funny smell, so I reported it to reception. The male receptionist looked at me, and as if he doubted my word After I insisted, he assigned me a new room, but it was left to me to move my luggage. . No support was offered and I couldn’t be bothered to ask. I did ask if there would be any complimentary water put in the room. He said he would get housekeeping to put some water, but I’m still waiting two days later.  Power outlets in the room are limited and not designed for modern travel. No USB points. The TV is old and not smart or Internet connected. There are no cable channels so nearly all of the channels are local language apart from one CNN news channel in English.. The hotel is quite noisy and dogs. The walls are thin and guests scrape furniture across the marble floors. This is relatively easy to remedy if the hotel cared. The rooftop pool was disappointing as it’s quite small and normally full of kids. The restaurant is closed after breakfast. There is a bar, but it’s never open.. The biggest problem I had was the Internet. It did not work properly in my room and kept cutting out every few minutes. I had to stand in the corridor or come down to the lobby in order to get any decent coverage. I complained to the staff, but they did nothing and just told me it works.. This was extremely frustrating and I certainly wouldn’t come back to this hotel again.

The hotel is located right in front of Copacabana beach. Very convenient with nice rooftop pool

Já é 4 vez seguida em que ficamos no Astoria, porém fizemos o checkin a noite e pra nossa tristeza jogaram nós no 1 andar onde era um quarto de acredito eu uma PCD… solicitamos algo melhor porém ficou só pro outros dia. Nesse mesmo quarto a vista nem existia onde eu mesmo reservei com vista para a cidade, café agradável limpeza também, atendimento do PEDRO em especial top… o da noite mal nos respondeu

Ótima localização, muito confortável.

Hotel pessimo in tutto..soldi buttati. Manager assente ,reception nulla