Donal M F
24 augusti 2024
We stayed for a total of 6 nights at the Hotel Mar Palace and found our stay to be top quality . We are a family of 4 (2 adults and 2 children aged 9 & 11) from Ireland. We arrived early into Rio and our guide collected us from GIG so we knew that our rooms would not be ready. We went for breakfast and once we finished Carmella advised us that our accommodation was ready. We cannot thank the housekeeping enough for a prompt turn around, as you can imagine with 2 young kids and after a long flight we appreciated how quickly we were sorted. Pablo was fantastic, very helpful and arranged taxi for us to go see the Aquarium on our second day as it was raining. There is numerous shops nearby such as C&A, restaurants, McDonalds, supermarkets and no end of pharmacies. We were less than 5 minutes walk to Copacabana Beach, and there was a local market on Sunday morning which gave us a taste of Brazilian delicacies, what an experience and eye opener. The front desk staff were always helpful and courteous and helped with electric adapter issues. Our room had the most amazing views of Christ the Redeemer, it was perfect for our needs. Bed linen changed daily, mini bar fully stocked, clean towels, hot water at all times. The small pool on the rooftop was ideal for our boys, it had fantastic views. The breakfast buffet selection was plentiful and catered for Irish needs. Carmella and all the staff are doing an excellent job, they are helpful and courteous, tending to customers every need. Before our trip we read some of the reviews left on this site and they left me unsure of what to expect, we can tell you it was totally the opposite experience we had. 10 out of 10. When you are visiting the attractions ,you have to be careful and vigilant at all time like every other large city, but the hotels proximity to the famous beach is ideal and the short walk from the hotel to the beach is safe. Thank you Carmella and all the team.
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