Keyonna K
23 augusti 2024
First, the positives! 1. The food, specifically and only at the buffet, was great! 2. The pools were great! 3. The service! Now, the negatives… 1. The rooms were terrible. That seemed to be a constant with most reviews, so my husband and I prepared ourselves, but it was beyond gross. Entering the room, you smell mold; it’s unclean, nothing is wiped down, the towels reeked of mold, there were bugs and blood on the curtains, and even the refrigerator was nasty. They let us switch rooms, and it was EXACTLY the same, except this one didn’t have bugs. I understand all-inclusives aren't for staying in your room, but it rained A LOT, so we stayed in our room more often than we would have liked. It was a huge letdown to be constantly grossed out. 2. The restaurants were below average. I don’t recommend going to restaurants because we waited 1.5 hours for a table at the Xian restaurant, and the food wasn’t very good. So we ended up going to the buffet, which was always great! All in all, there’s nothing that would make me come back here, respectfully.
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