justinh245
1 januari 2024
AVOID THIS HOTEL I chose this Hotel because I found a good price online and the reviews on the HotelTonight app were 72%, while others nearby were in the 30% range. I checked in at 11 pm and walked into my room to find disgusting stains on the floor that looked like either burn marks or mold. I was tired so I just went to bed, only to be woken up at 1 am and heard a bunch of teenagers yelling in the hallway and holding a party across my room. I also started hearing teenagers yelling in the parking lot and messing around with cars. I went to check out the Yelp and Google reviews and read that other guests had their cars broken into and the hotel management was not helpful. I did not want to take the risk and checked out at 2 am. The front desk person said that I was checked out but said I needed to seek a refund from HotelTonight. Instead of getting a good night's rest, I had to drive back home overnight and sleep at a highway rest stop. I talked with HotelTonight a few days later and they said that the hotel claimed I stayed the night and checked out at 7 am! I am issuing a chargeback to get my refund. Terrible hotel with lying management. Unsafe. Just read the other reviews. I wish I had.
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