La Vista di Marina by the First

DO NOT STAY HERE photos shown are not what you get. “Luxury Penthouse Apartment “ was anything but. 55 steep stairs with no handrails only rope to pull yourself and luggage up. No cooking equipment even though it was supposed to be an apartment. You couldn’t stand up properly on mezzanine floor. Dangerous electrics! Save your money and stay elsewhere.

This is a joke, 4 flights of stairs and our partial seaview is of a wall of rocks. They don't answer their phones, ever, and someone from a pizza shop finally came and gave us a key. They have very bad FaceBook reviews. Our travel agent booked us here and clearly didn't check it out. Rooms is very very small, stairs are steep and the hot water for the shower is also dangerous; goes from cold to boiling hot. NO ONE answers the phones either. Do NOT STAY HERE.

This is a nice modern flat with a comfortable bed and spacious bathroom. I think some of the other reviews mentioned that the access to the apartment is by very steep, narrow set of stairs, 3 or 4 stories. So, any heavy suitcases would be awkward to get up to the flat. But, this is Cinque Terre and it is ocean front, so the reward is the view. Sadly, in our case, the view was obstructed due to work being done on the flat during our stay. It was very disappointing and I asked our contact (all contact via WhatsApp), about the situation and the reply was that 'it was supposed to be finished in early April'. I understand that work on these old buildings must be done but, I told the contact, that, in my opinion, we should have been given a heads up and offered a discount or the chance to cancel and rebook somewhere else. I requested a discount to reflect the situation and the lack of communication. The response was negative. I told the contact that I would need to mention this in the review and the reply was 'don't menace us with reviews that's really a barbarian behaviour'. When your host is 'anonymous', and you pay in advance, you don't have much power. I am attaching some photos. My 1 star review reflects the lack of communication and the aggressive comments. If the balcony had been useable, I would not have had any complaint.