Gästanvändare
12 september 2023
The room we were allocated was like a hostel, the balcony was so small with a wall on either side the two of us could not sit on it. There are obviously very nice rooms in the hotel but the one we got- 208 was not. The room was small with wardrobes above bed with a rail about 6ft above bed. Bed had chipboard under mattress as base. One narrow desk in white with chipped edges, platform for fridge chipped edges, socket hanging off wall. Bathroom old, window in bathroom had rope attached to close but it didn’t work. Fridge faulty. Asked to change rooms initially told there were none. We decided to leave hotel, owner demanded we pay over 1000€, after an argument he agreed we could pay for 3 nights, which we did 483€, we left. On returning home *********** charged us 1100€ also as the hotel said we were a no show, which we were not. We have now paid for 10 nights in a hotel we never stayed in. Luckily we found a hotel nearby that was exceptional. Ruined the start of our holiday. The room was not as described & certainly not in any of the 64 photos. Reception area & pool looked good & I am sure the breakfast may have been if we had stayed there.
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