OYO the Rivenhall Hotel in Witham, Chelmsford

What a disappointment, arrived to to a dingy badly lit reception, around 7.15pm to be told there was no bar, no restaurant and no chance of refreshments. Guy on reception took me to my room rather than handing over the key - room was ok, clean and tidy but dated and in need of a serious refresh, maybe the bathroom being the exception to this. Very limited power sockets, flaky Wifi and two pillows which were about as flat as a couple of pancakes. When I reaffirmed once again there was nowhere to get a drink / food he mentioned the tea / coffee in the room and a biscuit. The biscuit was so small it would have struggled to cover the surface area of a mouse's tongue. All in all, this place is worth swerving - its in serious need of a revamp. A hotel that clearly shows rooms from a bygone age on their website ....this is misrepresentation on the highest scale.... Probably in the top two of the worst places i have stayed in twenty years of business travel.