Gästanvändare
13 september 2024
The hotel itself is nice, and the check-in process was quick and efficient. The room quality and furniture are very good, offering a comfortable environment. However, I did experience some discomfort due to the pillows, which caused me neck pain—I would recommend replacing them. Unfortunately, the service was quite slow during my stay. I requested to change the ironing board, and it took them 30 minutes to respond, despite multiple follow-up calls. Additionally, my room was located at the very end of the hotel, and there wasn't a guest elevator nearby. As a result, I had to use the service elevator to access the basement, which was inconvenient. Overall, while the hotel has some strong points, improvements in service speed and accessibility would greatly enhance the guest experience.
Översätt