Country Inn & Suites by Radisson, Roanoke Rapids, NC

This was our 2nd visit here & we are so glad we came back again!! The previous exceptional customer service brought us back to their hotel. From the agents at the front desk Ebony and Denise to the manager Samantha. We would highly recommend this hotel, especially for those travelers who have a service animal. The rooms are clean always, the beds are comfy and the pillows are amazing! The included breakfast is an added plus and the breakfast room was exceptionally clean as well! The parking lot is well lit and has security doors to enter. When traveling I would definitely make this Country Inn & Suites the place to rest your head!

While I hate to be negative, I think this hotel was the worst I’ve ever been in. From the disgusting sticky floors to the leaking toilet seal to the dirty towels and sheets to the foul smell and cockroaches, I was amazed they had the audacity to charge over $200 per room even after the AAA and Military discounts. It was beyond terrible, a new low for me. I gave it one star because zero is not an option. I cannot strongly enough recommend finding somewhere else to stay and save your money for a nice place. I really hope the rest of their hotels are in better repair, cleaner, and better managed!

I read about 20 reviews some good some bad , well I've stayed in some pretty scummy places and some 5 stars . This is a great hotel for the fantastic price & location , it was very clean & the beds are so comfy ,the TV was huge . Not sure about breakfast but I'm sure it will be just fine , nice mico & refrigerator. I did notice the pool was OUT of order but I'm just heading down to Florida from NJ . definitely would stay here again 🌞

We have stayed here quite a few times over the years when traveling from RI to FL. Rooms are clean. Beds are comfy. Breakfast selection is more than adequate for travelers and it is included. Staff is pleasant. Location is near numerous restaurants and has easy access to the highway.

A nice overnight stop with friendly staff. Clean and comfortable room. Driving to Florida we hit a terrible storm and didn't have a change to research where to stay as we had planned to go farther. Everything worked out with this hotel being very accommodating. Lovely, refurbished rooms.

The person that checked me in by the name, Denise was very polite, knowledgeable, and overall very professional. She made my stay even better. they should be more employees just like her to be welcome people into the hotel.

Looks like old prison converted to hotel . We stayed one night driving through to Florida. Don’t let nice lobby deceive you ! This place is a dump ! Dirty smelly halls , sketchy people living there full time. Crammed double beds into tiny tiny rooms . Had to climb over bed to get bathroom . Mold in bathroom shower. People fighting in parking lot at 1 am , at 3 am truck picking up dumpster from parking lot ..load buzzing in hallway . Talk about Motel Hell . This was the worst !!

En route between Florida and New Jersey, we booked online a room at the Country Inn & Suites in Roanoke Rapids, NC, for an overnight stay. We booked a room advertised online as featuring two double beds, an oversized walk-in shower, and refrigerator and microwave. Instead, our room had one double bed, a bathtub (with no shower curtain, although the friendly front desk clerk did install one for us at our request), and no microwave. We had brought our dinner with us, since as vegetarians we often have difficulty finding a good meal on the road. However, we ended up having no choice but to head to a restaurant since there was no microwave available for us--not in our room, not in an empty room nearby, not in the kitchen area. (Again, the friendly front desk clerk did her best to help but to no avail.) On the positive side, the room was clean and quiet, breakfast was decent, and the staff members we talked with tried to be helpful. The morning desk clerk told us that in the future, we should not book online (good-bye, reward points?) but should call the hotel directly to make sure that we can get the room we would like to have. I am writing this review to share that advice so that other travelers won't receive an accommodation that's less than advertised. We will most likely not return!

Where do I start! I am writing to let you know how much I appreciated the friendly and accommodating service the housekeeping staff, janitor, and front desk clerk provided during my current stay at Country In and Suites. Their dedication to ensuring a comfortable and enjoyable experience for guests like myself did not go unnoticed, and I am grateful for their efforts. However, I'd like to share my experience and some concerns about the overall quality of my stay. While I understand that the hotel offered competitive rates, I was disappointed to discover that certain amenities did not meet the expectations set by the cost of the stay or was simply not available. One particular disappointment was the pool's closure on some of the hottest days of the summer. This unexpected closure affected my family's ability to enjoy our stay fully and was especially disappointing for my children. It would have been greatly appreciated if we were informed of this beforehand so that we could go with other lodging. The breakfast waffle was so heavy that if they had taken an ultrasound of my stomach they might've found a fully form disk 3 days later mind you. The coffee was so light you would've mistake it for syrup and I have the pictures to prove it. The attendant commented, "We're only allowed to put in one packet And don't you dare change the television to another channel, your hand might get swatted with a cleaning rag. (Smile) I found several issues with the cleanliness and maintenance of my room. Despite the efforts of the housekeeping staff, I found layers of spider webs around the window track, on the sprinkler, well maybe that's a good thing; and the window had a significant milky hue that obstructed the view, even if it was of the parking lot. The shower condition was concerning, with overlapping soap scum, dinge marks, sediment, mildew, and bacteria along the shower door and grout of the floor. The main light fixture was infested with dead gnats, and the air conditioning unit emitted a strong smell of mildew and a UIF (unidentified funk). For the safety and comfort of my own family, I took it upon myself to purchase cleaning, disinfecting, and odor-eliminating products to ensure the room was suitable for my family's arrival by dedicating an hour to cleaning. This unexpected labor was disappointing, considering the cost of our stay, and downright absurd! Given the inconvenience caused by the closed pool and the extra effort and expense I put into cleaning the room to meet acceptable standards, I would highly recommend you check and book elsewhere. Oh, and I failed to mention that the hotel had a lobby refrigerator with some sodas devoid of water! The staff knew it from when I arrived on Thursday, but it was still empty when I left on Sunday. I personally shared my water with other thirsty senior-aged guests (Check the cameras) who said they needed water to take with their medications or it was too late for them to go out and purchase. It was sha