Gästanvändare
27 december 2024
Christmas Day Lunch .... absolutely awful ftom start to finish. Charging £95 per head this should have been all singing all dancing, instead it was poor quality, poor service and extremely disorganised. Staff serving were inconsistent, had no knowledge of menu and disappeared when items were requested. Starters were cheap and lacked taste. Main course had a couple of sprouts hidden under two small slices of turkey. Stuffing was hard and again tasteless. The menu said seasonal veg which was cabbage. No carrots, no cauliflower no effort! No sauces offered, had to request cranberry sauce, which came 10 minutes into main course in a pot that served one person! Service was by staff that had obviously no experience, they leaned over people, had no (or very little) concept of how to wait tables. Dessert consisted of Christmas puddings which were little microwave ones, could have been an aldi special. They were hard and tasteless. No after dinner coffee offered, no mints or token chocolates. In fact other than a glass of prosecco and some canapes on the bar it was past poor. This was the poorest christmas day lunch we have ever had. If I hadn't been with my parents who are 90 and were doing this as a treat for us I would have complained during the meal. I intend to go in and complain in person before New Year. What a sham for £95 per head .... meal was worth no more than £25 per head!!
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