Gästanvändare
22 juli 2024
This very old property has an unreal location and views and so much potential. The staff are terrific friendly and professional and accommodating. The car parking is tight so you will feel lucky to get a spot, if not park at the rear or on the street. Walking distance to all that the town offers and the river walks. The rooms are not good, the 2 bedside lamps in our room had faults and flashed all stay, the room has furniture that does not seem to fit the space, there is room for king beds, there should be spare pillows and blankets in the room, the coffee machine was great and the microwave was unexpected. The balcony was unreal except for the sliding door roars each time its open and closed makes so much noise and sticks and needs to be forced to close, needs maintenance, all the furniture needs replacing. Where is the local decoration to showcase amazing rockhampton? the bathroom is not good, the tiling, the kitchen bench, needs storage the old toilet the whole thing and the linen.all of it. the air con is ancient noisy disrupting sleep, can the general manager please contact the mantra airlie beach and the mantra gladstone for a site inspection to see how lux the rooms are. this is what the mercure rockhampton could be .please do this and we will drive the 5 hours it takes to get to you and return often.
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