Domus Porta Angelica

房間設施衞生還可以，離梵蒂岡一步之遙很方便，交通可以坐地鐵也很近。但不足的是沒有燒水壺，衞生間沒有瀨口杯。而且前台無人接侍，大門鎖上要打電話約。這對海外客户不方便！

Terrible experience. They charged us for 4 days but took the keys after 1 night when we complained the accomodation is on an active construction site. The lift is faulty, the mattress is breaking and uncomfortable, the pillows are old, the aircon is faulty. The manager told us " we were mistaken" and refused to refund us for any portion of the trip. They said they had already been paid. I am appalled by the service and the treatment of tourists. Poor accomodation, poor service and marketed falsy - I cannot believe these good reviews because the other guests we spoke to also said they were unhappy and their aircon was faulty and they could not sleep with the construction site in the same building (directly above work onto the ceiling)

Building noise throughout the day, cannot sleep or rest. We contacted the manager and they were very rude, it was disappointing to have our trip to Rome spoilt by this venue. The aircon despite being set to 18degrees didn’t go below 28degrees. When the hotel said it was working? Gaslighting. The manager response: “ I'm afraid you're the one who doesn't understand that what happened with the noise is in no way within our control. And the air conditioning works perfectly, so I don't understand your wrong report to booking. You could easily stay with us, we reported the deafening noise to the owner of the apartment above and they would start the work later tomorrow morning. Feel free to do what you think is necessary with booking”

Pillows (one each) hard and flat. Mattress old and probably the end of its life. Air con not working properly (18degree set but 26deg in reality) toilet leaking so sound. Then woken up to a build site directly above us. So 8am heavy duty drilling. I’m hot. My back hurts from this bed. We want to cancel and are waiting for the place to refund us. It’s not an apartment - it’s a dorm room. The breakfast only includes ham sandwich, pancakes or scrambled egg FYI. No catering for vegans. For the price it’s a rip off.

Students traveling from the US made prior reservation and were denied their stay upon arrival. Left them on the street at 9:30pm. US Embassy was called to assist, but this establishment couldn't care less.