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We stayed here overnight after a recent Mediterranean cruise and had an excellent stay. We arrived very early, around 9:30 am. We were greeted by warm welcoming staff. Our room was not ready, but this was expected given the early hour. We were offered a welcome coffee after check in, and we received it with the most delectable cakes. A great start! I had emailed with the concierge Mario beforehand for morning tour options. He prearranged for us a private “Art and Food” golf cart tour of the city. The guide arrived right on time at 10:00 am, and we had a wonderful relaxed tour of the city. (See separate review). We arrived back to the hotel around 1:30 pm, at which time our room was ready. I am a Marriott ambassador elite member, but I never take anything for granted. I had booked a regular Superior room since they appeared spacious, but I also requested an upgrade with my available upgrade credits— even though my status should automatically afford me an upgrade. We were given an upgrade to an Imperial King room that was impressive. It was a huge space with a nice sitting area, a large bathroom, two luggage racks ( yes!), and a great mini bar with coffee, tea, premium liquors, and select wines. (Amarone wine??? !!! Quality choice!) We were celebrating our wedding anniversary, and we had congratulatory notes and welcome treats from the hotel and on behalf of my Marriott ambassador, including a bottle of champagne, rose petals on the bed, fresh cake, chocolates, and flowers. A beautiful presentation that was most appreciated. The bed was beyond comfortable. The bathroom soaps and lotions, etc. smelled amazing. There was a towel warmer. The robes and slippers were thick with good quality. The room had absolutely everything you could ever want in terms of luxury. My husband commented that it was one of the best hotel rooms we have ever stayed in. The decor in the hotel is elegant. The lobby with adjacent restaurant and bar is beautiful. We had dinner at the resturant since we were departing early in the morning and wanted something convenient. The food was tasty, although nothing special, but the service was top notch. Overall, we had an enjoyable stay. The hotel lives up to its 5 star St Regis name.
Översätt
6/14
Svar från boendet: Dear EW-MMD, It was such a pleasure reading your feedback! All the team is touched by your meaningful recognition and joins me in expressing our gratitude for the time that you have taken to share your impressions with us. We hope you will return soon, hopefully for a longer experience as we can't wait to make you feel even more special. Kind regards and happy Festive Season, Giuseppe De Martino General Manager
Windy City G
Bodde på nov. 2024
Par
5.0/5
Enastående
Publicerades 20 dec. 2024
Wonderful stay! Highly recommend. Fantastic staff and service. We stayed 4 nights in a lovely, very comfortable, suite. During our stay we ordered room service, received assistance from the concierge (restaurant recommendations were wonderful) and had a lovely relaxing afternoon tea. Kudos to my afternoon tea server, Alessia, who gave wonderful suggestions, service and conversation. She is truly an asset to the St. Regis and was even kind enough to give me some lollipops to take back to my nephews. Grazie mille, St. Regis!
Översätt
Svar från boendet: Thank you for choosing our private residence as your home during the festivities and for appreciating the warm atmosphere, the decorations, the music and our dedicated service. Alessia is particularly honored and proud that you remembered her name and took the time to mention her; indeed, she is a wonderful St. Regis ambassador! We can't wait to welcome you back in 2025 and we all send you our warmest wishes, Giuseppe De Martino General Manager
eigmenxl
Bodde på okt. 2024
Familj
5.0/5
Enastående
Publicerades 20 nov. 2024
I was very satisfied with my stay at the St. Regis Rome. I stayed there with my family for a holiday. It’s truly one of the best hotels in the world. The staff are extremely nice and the breakfast is outstanding. Maybe the only thing I think could be improved is that the breakfast offers a la carte items to order, but otherwise everything was outstanding! Will definitely stay here again for a special occasion in Rome
Översätt
Svar från boendet: Dear Eigmenxl , Thank you for choosing to stay at our private residence with your family and for your meaningful recognition. Please feel free to contact us whenever you plan a new visit and we will make sure to include a dedicated breakfast package in your accommodation so that you may enjoy a leisurely breakfast without ordering à la carte. Looking forward to create another worthy experience for you and your dear ones, Kindest regards, Giuseppe De Martino General Manager
Sightseer17717200963
Bodde på okt. 2024
Par
5.0/5
Enastående
Publicerades 13 nov. 2024
In a world of " fast" and " modern", it is a great to step into old world elegance and service. The St. Regis in Rome is such a place. The people at the St. Regis do their best to please you. The woman who registered us not only showed us the elevator, but also took us up to our room. The concierges were very helpful. The doorman immediately retrieved our luggage from the cab. Another doorman opened the djerba of the hotel for us. The breakfast was sumptuous. The omelet chef came out to insure that omelet was good. In the evening they sabered open a bottle of champagne and served it to guests. The lobby is outstanding. The service is impeccable. The St. Regis is one of the finest hotels in which we have ever stayed.
Översätt
TripFrogger7
Bodde på sep. 2024
Ensamresenärer
5.0/5
Enastående
Publicerades 27 okt. 2024
The St. Regis Rome is the ideal choice for anyone seeking a thoughtfully designed room, exceptional service, and superb dining. The grand and luxurious lobby instantly captivates with the elegance and sophistication of a European palace—ornate decor, high ceilings, and intricate details exuding a timeless Roman charm, enhanced by live music that fills the space. My Imperial King room, officially listed as 35 sqm, feels much more spacious, likely around 50 sqm. The St. Regis Butler service exceeded expectations, as always. Staff in the bar and restaurant are warm and attentive, remembering guests by name and even how they like their eggs prepared. Simply exceptional. Will definitely come back again!
Översätt
Svar från boendet: Dear TripFrogger7, Thank you for your wonderful feedback and for recognizing the hard work of the whole team. I am touched by your comments, as were the butlers, the bar & restaurant teams (especially Cristiano, the omelette chef) when I passed on your message: they join me in sending you a big THANK YOU. Awaiting your return to your private residence in Rome. Warm regards, Giuseppe De Martino General Manager
Explore64174679255
Bodde på sep. 2024
Par
5.0/5
Enastående
Publicerades 24 okt. 2024
Amazing service at every turn. Staff were very helpful and curious. Hotel was clean and located in the perfect spot for daily walks and site seeing. The bar and restaurant were clean and well staffed to take care of anything we needed. 5 stars
Översätt
Gästanvändare
Bodde på feb. 2025
Annat
5.0/5
Enastående
Publicerades 6 mars 2025
Had the best time. Hands down best staff I’ve ever met at a St Regis. Salvator (breakfast staff) was the most welcoming out of all. He was excellent vibes and sooooo funny! He made our entire trip to Rome worth it! Really enjoyed the breakfast experience and how hospitable the staff were.
Översätt
Gästanvändare
Bodde på jan. 2025
Annat
5.0/5
Enastående
Publicerades 23 feb. 2025
I had the pleasure of staying at the Saint Regis in Rome last weekend for a simply unforgettable two-day experience. From the moment I arrived, I was welcomed with warm hospitality that made my stay unique and special. The room was superb, equipped with every imaginable comfort and meticulously designed to ensure absolute relaxation and well-being. Every detail reflected timeless elegance and impeccable care. Breakfast was exceptional: a rich and varied selection of delicacies, prepared with fresh, high-quality ingredients, making each morning a true delight for the palate. Lunch and dinner also met all expectations, with refined dishes and impeccable service. A special thank you goes to the entire staff at the Saint Regis, who were outstanding in every department. In particular, I would like to express my gratitude to Daniele, Salvatore, Giada, and Karolina, with whom I had the pleasure of interacting the most. Their professionalism, kindness, and attention to detail made my experience even more memorable. A heartfelt thank you also to the General Manager, Giuseppe Di Martino, for his extraordinary hospitality and courtesy. His attention and dedication made my stay truly special, and I will always be grateful for this incredible experience in such a fantastic place. I can’t wait to return to the Saint Regis in Rome, perhaps at the end of the season, to relive this wonderful experience and once again be enchanted by the magic of this extraordinary place. A warm hug to everyone! GF