Ele Green Park Hotel Pamphili

Camera spaziosa e confortevole

Struttura come descritta, aspettative rispettate

Our accommodation supposedly includes breakfast but we had to leave very early the next day so I decided to just ask for hot water for my coffee. They didn’t have a thermos in the room to make hot water for drinking, so I asked the afternoon receptionist where I can get hot water for my coffee the next day and they said I can just ask the receptionist. At 5:30am I went down to the reception and asked for hot water for my coffee. The male receptionist told me breakfast starts at 6:30am. I respectfully explained that we are leaving at 6:00am and we can’t have the breakfast so I just need the hot water for my coffee. I didn’t even ask for coffee, just hot water. (No, they don’t have free coffee in the rooms, not even water) But receptionist said water and breakfast is at 6:30am. What kind of hotel couldn’t give hot water to their guests? I did not bother arguing. However, as we came down to check out at 6:00am, there was an American guest in the lobby who is already enjoying his hot coffee. Receptionist wouldn’t give me hot water but will give the American coffee.

As part of our tour , the tour company booked us into this dated hotel in the Lazio district of Rome. We spent 6 nights here . It’s close to bus transportation and taxis and restaurants but that’s about all. We spent 4 nights at the beginning of our 16 night vacation and 2 nights in a different room at the end of our vacation. The hotel was dark and the halls were without proper lighting , the desk clerks were unfriendly and indifferent to any question or request. The room was rather dated with no view other then a parking lot , the bathroom was small and the shower leaked water over the floor. The breakfasts were less then basic , the coffees were horrible as if the coffee machine hadn’t been cleaned in ages . The employees serve the guests and are extremely unpleasant and rude. The croissants appear to be of inferior quality and seldom had a variety . Canned fruit in place if fresh fruit is never accepted even in Rome . The bottled water was rationed out and if you asked to fill your water bottle , they refused at first then reluctantly filled them. The remaining breakfast was packaged .food.The breakfast room was cold and had no ambience. I would not recommend this hotel at all .

We booked a last minute trip to Rome and selected the Green Park Pamphili for its 4* rating and also (mistakenly) for proximity to the center. The Hotel is some distance from the centre requiring 25-35 minutes public transport plus either some shoe leather or a change mid way. It was far enough to preclude a return during the day, so we only made a single trip in to the centre each day we were in Rome The Hotel is fairly spacious and rooms were of a good size, albeit rather basic and certainly below what I would expect from a 4* establishment. Decor is rather tired. Like other reviewers, I would drop this at least one level: - A single double socket was available for appliances with no USB points - disappointing for the grade. - The breakfast buffet was what I would expect from a 3* establishment - tinned fruits & trays of lacklustre bacon & scrambled eggs. Coffee machine was good, but this IS Italy! - The Hotel has a bar, but in 4 nights it wasn't ever open, even at the times publicised. On the plus side, beds were fairy comfortable and the aircon did work. The room had a fridge (albeit unstocked) which was useful

If I could give it a negative 10 I would! We arrived at the property, we immediately noticed there were no cars in the parking lot. The property looked like it had a lot of deferred mantaiance Inside in the 1st floor there were no lights except for the reception desk. The rest of the floor was dark and suspicious. The wall paper looked inside the entrance like it had gotten wet and was peeling and there was no A/C in the lobby. The hotel lobby had a faint musty smell. We got to our room and opened the door and the whole room smelled like mold. The A/C was cranked as high as it would go and it didn’t feel much cooler than the outside. So I sprayed the room with Lysol and my wife went to open the window. When she did the top hinge came apart. In the shower there was rust and decay. And it looked like someone had did a jackleg job on repairing the shower valve. We went back to the desk and checked out. Stay away from this property!!!!!!