Elaine D L
26 maj 2024
We purchased our Italy trip through Costco, and we have been so happy with the first two hotels on our journey in both Venice and Florence. However, our 3rd stop, The Inn at the Roman Forum in Rome, has been really disappointing. It is advertised as a 5 star hotel but it’s been anything but that. The hotel is built around part of the Roman Forum which is amazing, yet some of the rooms are in an “annex” which is about 20 meters away in an adjoining apartment building. We were unfortunate, and put in one of those rooms. While the room itself was ok (very small, window in bathroom broken, shower doesn’t drain well, no view), we were most bothered by the fact that we were not in the main hotel building. We were given 4 keys to enter a series of doors just to get in to our room. There is no number on our room door which is odd and the keys are wonky- sometimes they work and other times not. We have to go outside and walk down the alley to access the Inn and the free breakfast. Also, they advertise a bar option on the rooftop from 4-10pm each day but our experience as well as that of other guests, is that it’s rarely open. We tried going twice and no one is up there. It is a great view but this is not what they advertise. Again, this is no where near a 5 star experience. The location is great and the staff is nice but the hotel is not transparent in what they offer. Check prices-look elsewhere.
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