Gästanvändare
20 november 2024
I booked this thinking it was a modern guest house based on the pictures and some reviews… well, I was wrong. We arrived at AmoRoma to be greeted by a woman who took us up to get checked in, I thought this is off to a good start. She then took our passports to scan them and then after what I can only describe as looking us up and down, then told us we’d be staying across the street and a colleague would meet us outside, so we left AmoRoma (which I booked and paid for) to go across the road. I was puzzled as was my mum (which by the way I had this booked as a birthday gift for her) by being asked to go elsewhere and why we weren’t being shown to the correct room at the location booked. Then her ‘colleague’ greeted us and took us up to another apartment complex where she took our passports and scanned them. We were then shown to our room which upon entering my heart sank immediately. She explained about the amenities and as she left I burst into tears realising we had been conned and my mums birthday trip was ruined minutes after checking in. The room we were promised and what you see on Trip Advisor is nothing like the one we were given. I thought we were getting something modern and recently renovated and what I received was the wrong guesthouse/hotel, old/aged, dingy, dark, dirty and the bed was so uncomfortable. I think they saw us as two British women and thought they could get away with moving us to another premises and thinking we’d just take it. I think they are disgusfing and disgraceful for moving us to something I did not pay for and when I tried to explain this to them, they couldn’t understand what the problem was???? I mean really. We were forced to book another hotel altogether because we couldn’t stay there. They are con artists at their finest, so please DO NOT BOOK THIS ACCOMMODATION! A 1 * is even too high for them and their awful behaviour.
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