Gidea Park Hotel

Comfortable, clean, amazingly friendly staff, free and easy parking. I’ve stayed here 4 times and each time they never let me down. Totally recommend this small lovely hotel with the option of breakfast if needed. Bed super comfy. Airy and light room with tea and coffee and mini fridge. Location excellent with a choice of pubs and restaurants all in walking distance and a co-op near by.

The reality of our stay does not compare with all the pictures online. There are no photos of the room that we were given. Our superior double room was up narrow stairs on the second floor. Very difficult to climb when you have luggage. Upon entering you cannot be prepared for the neglect of the room and facilities. Everything looked old and dated. Walls were badly scuffed and marked. Wardrobe only big enough for 4 hangers. En suit through two half doors that bashed against the tiles every time you opened them must have woken guests in neighbouring rooms. The bath panel had flaking paint. There was no shower over the bath as there wasn’t room to hang shower attachment due to sloping ceiling. Enamel on bath was chipped and worn. I have never stayed in a hotel that didn’t attend to the room daily. Although we were asked if we wanted fresh towels the bed was not made. On the first morning we were the only ones eating breakfast. That should have been a warning. It arrived and looked exactly like the pictures. Unfortunately the quality of the ingredients was poor and mostly inedible. The staff were lovely and hardworking. They seemed to be doing every job. Reception, cook and cleaner.

The location was very convenient for a family visit in romford. The check-in was swift with friendly staff. The bathroom was new and very clean as was the bedroom. However the heating in the bedroom was not functioning properly so it was cold night(!)